Carpet in the rooms need a serious shampoo or replacement. I’m guessing they’re at least 15-20 years old? Being barefoot in the room at all made the bottoms of our feet turn gray.
I was told we could get an early check in when calling ahead before leaving town. Upon arrival the receptionist informed me that was only if the room was ready. We had two cranky toddlers two hours past nap time, and were pacing around the lobby like tigers waiting for the green light of our room being ready, but we got through it. One receptionist was very kind and reassuring, but we won’t be making that mistake again. Pool is inexplicably murky, but we swam anyway. When in Rome.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 1 日
Pay to Park.
The AC In room 817 rattled all night. The bed was Not comfortable at all. The floor in the atrium area needed to be vacuumed. The breakfast was ok the omlets are freshly made. You have to pay to stay here and pay to pay here per night (rip off). A big ball of hair was in the bathroom upon entry. The space was big to accommodate us. Property is outdated.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 31 日
Looking old and tired.
C’mon, the room and bath is tired. Looks and feels 1980ish. Use some of the money I paid to update the baths and furniture that is worn and damaged. You think we don’t notice?
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
James
James,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 17 日
I was very surprised at the condition of the outside of the hotel…I’ve stayed at Embassy suites before and they were beautiful. Several areas looked very unkept..
John
John,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 17 日
Needs remodeling
Hotel needs remodeling. Wallpaper was dated. Needs new furniture and carpet. Lobby dated. Mattress sagged in the middle. The staff was however very friendly and helpful. Finally, they charge for parking when it was previously free. It’s part of a trend to nickel and dime you for every little thing at your hotel stay.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 17 日
Scott
Scott,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
Comfortable Stay
Did not have a meal there but the free social hour at night only had one beer option.Wait staff was friendly.Bed was comfortable,their was a tear in the couch and about a three foot rust stain down the wall from the fire sprinkler.
Dale
Dale,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 10 日
Evening reception and morning breakfast was not up to par per previous visits.
Staff was friendly but lack of staff to meet the needs of the customers
Cathy
Cathy,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 1 日
Aaron
Aaron,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Mohammed
Mohammed,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 27 日
Average stay
Hotel was spacious. Pillows and bed were comfortable. The hotel was older but clean. We could hear a lot of other things like the water running when someone flushed or used the sink so that was very obnoxious. People outside the room in the hallway were loud too.
Brent
Brent,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Cicly
Cicly,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 27 日
Missed the mark
Not enough linen in the room only 3 towels for 6 people. The pull out couch had no linen and gross looking stains all over yhe mattress. When we asked at the front desk for more linen we were only given 1 pillow for 2 people. Beds were very stiff and uncomfortable. The tables in the dining area were sticky.
Caleb
Caleb,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 25 日
Not great
Our check-in was smooth, the lobby of the hotel and the included breakfast were very nice. Our room was acceptable, except for the bathroom where the shower curtain and tile had mold and mildew spots. We reserved a suite which included a pull-out couch. 2 of my kids slept on it, but it definitely needed a new mattress.
Abbie
Abbie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Mary
Mary,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 21 日
Sleeping in an ashtray
The room was smelled like a dirty ashtray. The carpets were filthy and sticky. We all had to wash our feet because the carpet was so disgusting. Went down to the pool and the room was so uncomfortably hot so decided not to swim. Went back to room and decided to chill and watch TV, but the TV was so dark that you couldn’t really watch anything. Then when we tried to sleep it was hard since we were next to elevator and got woken up by everything. Even the bell cart had flat tires and was hard to use for the luggage. I will definitely be avoiding this place in the future. This does not live up to Hilton standards!
Jeremy
Jeremy,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
Tate
Tate,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 17 日
The rooms are so outdated. It’s disturbing to even stay there. The pictures online definitely is not what you get for $195 I would go elsewhere.
tim
tim,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Good, clean
I like that there is a happy hour. Also friendly service!
Theresa
Theresa,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
Ricardo
Ricardo,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Overall it was a nice hotel but the beds could be more comfortable . We stayed for a Regionals track meet and my son was sore the first night after sleeping in that bed. Also they did not mention pay to park on the website. I had to pay $35 for 3days.