everything was great. room was spacious and clean. bed was very comfortable. pillows were very soft for my liking, but not terrible. staff were very friendly.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 29 日
Front desk staff
Mattress wasn’t great. Biggest problem was that we needed to return a car and asked for the phone number for the shuttle service and we were given the wrong number. It was actually an out of service number. So we walked from the airport back to the hotel. The front desk person wasn’t very friendly and didn’t seem able to answer questions out of the ordinary.
Louise
Louise,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 28 日
Jamaar
Jamaar,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 25 日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Nice Airport hotel close to Richmond Airport
Compared with my Ashland Studio Inn trip, the Sheraton Richmond Airport Hotel is the hotel from heaven. Nice and clean and quiet and safe.
Mary
Mary,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 16 日
A head cold brought to you by Sheraton.
I stayed there 4 nights. The heat never fully worked. I asked for assistance from several staff members. Your only bright spot is kenya. I'm on my way back home with a miserable cold. The solution is either shut the room down until the problem can be remedied, or fix it right away. Thank you.
Thomas
Thomas,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 14 日
Arlen
Arlen,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 13 日
Nice property. Some of the staff at the front desk were a bit curt.
Dr. Emily
Dr. Emily,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 13 日
Christine
Christine,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 10 日
Beautiful place and great food!
kimberly
kimberly,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 4 月 9 日
Unsatisfied
Checked in. Was sent to the wrong room. Had to move all of my stuff and check into another room. After settling in and getting undressed to take a shower, the shower was broken. Had to get dressed and move yet another room. Very exhausting. Staff did not accommodate me for the inconvenience, staff barely cared. My second time staying at this hotel as I frequent the area for business however I think that was my last.
Jasmine
Jasmine,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 8 日
Outside of an already well-set, clean looking property, The courtesy of service, and the professionalism of the staff, accommodated by well-defined people skill needed in the front end speaks volume to what the property has to offer, and represents.