The room we stayed in could have used a good deep clean. The walls and ceilings were dusty like they had not been wiped down in years. The overall cleanliness of the room was fine, just something I noticed. The beds and pillows were awful. I thought maybe it was just our room, but my daughter said their mattress was the same in a different room. If you want reasonable room rate and so-so comfort highly recommend!!! Wasn’t a big fan of the outside entrance, but that’s just my personal preference. It was convenient to the LeConte center, we didn’t get bed bugs or mugged so it was a win!! Breakfast at Reagan’s House of Pancakes next door was also a plus.