1. Double confirm my room request, but finally just did 30% on it, such as extra pillow and early check in(12pm).
2. Removed some usual benefits to the customer, such as complimentary minibar and sweet dessert.
3. No tissue paper in living room.
4. Poor value for money because of the above experience.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
SI-HOU
SI-HOU,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
HsinTsang
HsinTsang,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月5日
Enoch
Enoch,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月5日
Great Hotel
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月31日
HO SING ANDY
HO SING ANDY,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年6月30日
The bed size of the twin bed is small compare with other hotel
WiFi not strong enough
Air -con is not strong. Quite hot during at night
Love the service, experience, and cleanliness of the hotel. Absolutely outstanding. The staff was very polite and pleasant. The room was very tidy and spacious. The overall setting of the room is perfect, have the toilet being separated from the shower room is a plus. Have stayed in other hotels in Shenzhen. However, this is one of the best I've stayed and would absolutely go back again. :)
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年9月10日
非常好
非常好
Ting Fai
Ting Fai,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年9月5日
Calvin
Calvin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年7月24日
Ke
Ke,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年7月18日
Really hope that there will be a subway linking to the railway system to the hotel so that we won't get wet just like this few days.
Chris
Chris,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年7月6日
OO YI
OO YI,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年5月1日
Sin May
Sin May,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2023年2月23日
Exceptional experience
Overall very high quality as you can expect from a Park Hyatt hotel, but it is the breakfast which surprised us. Location is right next to Coco Park. I think this should be the best hotel in Shenzhen. Highly recommend!