First, let me say that the staff was nice, but it pretty much goes downhill from there. Honestly I get it if you aren’t going to wash the sheets for 3 days, but they don’t make the beds, empty the garbage, or replenish towels and supplies? We were there to move a kid into college. We were gone alll day. When we got back I had to ask for toilet paper, tissue (lots of crying involved) towels so we could shower after long sweaty days of move in. Thank god we brought shampoo and shower gel because a 1 oz bottle of each was good for two showers max. It was not replenished. There were three of us staying plus the kid moving in hanging for last minute quality time. Also, the air conditioning didn’t work. After the first night I asked if they could try to fix it, and it was fixed for a couple of hours, but by the next day it was hot in the room again. This wouldn’t even be that horrible except for the fact that our room had no window to the outside, only the hall way. We all slept horribly. No natural light, no fresh air. I had to come back one day to do some work, and I couldn’t even stay in the room, it was too hot and stale. I made the reservation month ago, so it was about $500 for three nights, but I would have expected a more comfortable stay for $99 a night. I’m sick of getting taken advantage of for having to stay in college towns for high volume weekends. Let’s normalize service for payment no matter when you’re staying.