The whole room had a strong smell of disinfectant, the bathroom smelt of sick which did not go and made using the room for longer than 10 seconds unbearable. Sheets smelt like cigarette smoke. The AC unit was very old and sounded like a train was in the room all night. No water provided at all.
Mark
1 晚好友同遊
10/10
William
1 晚家庭旅遊
8/10
真實旅客
2 晚旅行
8/10
It was in a good location off of the freeway but the room was musty smelling and, in general, in need of some updates. The breakfast was not great; choices could have been added to make it better.
Annette
1 晚家庭旅遊
10/10
Carrie
1 晚旅行
10/10
So far of all comfort inn that weve been, this is the best one. Clean,comfortable,friendly staff & we loved the overlooking view.
Perlita
1 晚家庭旅遊
10/10
Christian
1 晚旅行
2/10
The front desk staff (the afternoon shift AND the evening shift were very distant and dismissive when assistance was requested...the MOST dismissive was when my TV remote would not work...they simply said "someone can help you after 8 AM TOMORROW MORNING (no offer to try aa remote from somewhere else in the hotel..(peraps and empty room) The inconvenience was not for entertainment.. but for monitoring SEVERE WEATHER for travel the nextday after checckout....I SHARED this concern with the desk clerk...no comment
Herman
1 晚好友同遊
6/10
Lisa
2 晚旅行
4/10
The room smelled horrible. Wasn’t sure if they were cleaned or the sheets changed.
Kathryn
1 晚家庭旅遊
10/10
Everything about this stay was great!!
Bobbi
1 晚家庭旅遊
8/10
Great staff. Terrible pillows
Jillaine
1 晚家庭旅遊
10/10
Room was clean and very nice.
Heather
1 晚旅行
8/10
My only complaint is that when we tried to check in, after 4 pm (check-in was at 3), our room wasn't ready. After a long travel day with children we had to load everybody back up and find something to do. Instead of the extra time spent waiting in Birmingham, we could have driven longer and made it close enough to our destination to not need a hotel for that evening.
真實旅客
1 晚家庭旅遊
6/10
Okay for the night, but needs upgrading.
Gene
1 晚家庭旅遊
10/10
Woild have been perfect if the pool was in operation.
Kia
1 晚旅行
8/10
Just an overnight for business. Stay was during bad weather and i am from an area where it gets bad fast. May want to think about a better plan for bad weather than "i can put you in the laundry room if i need to" because telling me several times "mam we dont have tornados" when we were under a tornado watch and i am from tornado alley doesnt sit right.
真實旅客
1 晚商務旅行
8/10
John
3 晚家庭旅遊
8/10
Would stay there again, but bed needed a better pillow top.
Danielle
1 晚家庭旅遊
10/10
Tammy in food services went out of her way to assist my disabled Mother when I wasn't available and we were beyond thankful
Regina
2 晚家庭旅遊
6/10
Gabrielle
1 晚旅行
6/10
Our stay over all was ok. Thankfully we just needed a quick one night stay. Had it been a more time we definitely would have been miserable. The room and hotel was clean. But the room had a stale smell to it. The air conditioning system didn’t cool down the room. My son went to wipe the mirror in the bathroom and it sliced his finger wide open. The glass is separated from the frame but you can’t tell unless you get right on it. Or in his case accidentally hit the edge of it. The breakfast we couldn’t eat it. The waffles had a weird taste to them. The staff was very friendly. Quick check in and out. But this will be our one and only stay here.