Hotel is older and it shows. They charge a fortune for parking...$42/day. Then on top of that a $40/day "resort fee", which I'm not sure why I was paying because all of the amenities (spa, pool, etc) were closed for renovations. The "ocean view" we paid a lot for you had to squint and be on your toes to see...the ocean is across a major road. Lots of traffic noise too. The room was spacious and fine. They put us right by a bathroom and people slamming the door day and night made it hard to sleep. Overall I would not stay again. The price didn't justify the view.
April
April,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月18日
Not an actual resort as far as I can tell
Terrible - no hot tub or pool facilities during construction and no notification of this - they blamed Hotels.com for not notifying us - so we probably wont be using Hotels.com anymore either
no hot water 2 days running
off duty manager was initially condescending when I tried to address the issue
they should not call themselves a resort if they dont provide resort ammenities and service
Aaron
Aaron,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Sara
Sara,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Booked as a last minute getaway, and the property exceeded our expectations. Anna at the front desk was a superstar. The Starbucks and bell crew were an absolute pleasure to chat with. We loved the convenience of the beach chair rentals. Overall we thoroughly enjoyed our stay.
David
David,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月9日
Don
Don,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月28日
Steve
Steve,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月19日
Property needs upgrade. Housekeeping didn’t rellenish bath supplies. Only one small bat of soap even when asked. Also for some reason it was hard to get the room freshened up.
Stephen
Stephen,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月19日
Old and Dirty…Not Worth the Money
Not great. The hotel is very clearly older with various sign of aging throughout (e.g carpet, wall stains, door does not close without effort, old furniture). They did not provide soap for the shower and when we asked we were told it would be provided but it never arrived. The shower was also covered in beach sand and various types of hair when we arrived. Throughout the night our toilet would flush on its own when guests from higher floors would flush as the pipes are connected. We asked for a room swap the morning of our second day. They declined and instead offered us a $100 credit for the restaurant which did not help with our room concerns. We ended up leaving very early on our checkout day so we can shower at home. About $1K for a 2 night stay was an egregious amount to spend on conditions like this.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月4日
Richard
Richard,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月27日
Renovate your rooms!
Anwar
Anwar,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月26日
Great property would love more dinning options on site
john
john,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月25日
The phone in the room is not connected to call the front desk or maintenance.
The TV is not working either
Maila Claire
Maila Claire,2 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年9月21日
Landon
Landon,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月17日
Great location and enjoyed the dinner.
Ocean view rooms are not the greatest from a modern standpoint, dated and felt not worth the price value.
Steven
Steven,3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月16日
Very outdated desperate need to f a remodel …pool ok , best park was the location of the hotel.
George
George,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月10日
Bao
Bao,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月4日
Carrie
Carrie,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月3日
The location is great and the property is very nice. My only complaint is that every time I use Expedia the room I get is usually the room for disabilities. My last day we specifically booked a room that was not an ended up with the same old, same old. I wish somehow this trend could be eliminated. It really isn’t fair that when you book a non-ADA room I always get that very wrong.
john
john,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月1日
I showed up and there was no room reserved . This is orbits fault .
Amanda
Amanda,1 晚旅行
Orbitz 真實旅客評語
4/10 一般般
2024年8月26日
Terrible services at the front desk- very slow and understaffed