Great price but for the brand I was disappointed. Hallway was rundown, ripped carpets, definitely needs maintenance
Gustavo
1 晚商務旅行
10/10
When I went to check in, I was told that there were no clean rooms so we had to wait . I was worried at first but then they cleaned up our room very fast. Despite the sand storm and Beyoncé concert leaving this hotel at full capacity , it was so enjoyable . I love Deerfield area and it was my first time visiting . I have always stayed in Chicago but the hotel and the village grew on me . It was a great price for 2 nights on a busy Canadian holiday with a Beyoncé tour and a sand storm all at once . The staff was very helpful. The room was beautiful . Looked like an ensuite . My favourite part was that they employ people with special needs . It was so heartwarming seeing a person with possible Down’s syndrome working front desk and making a difference in their lives . I will be back and I wish that employee all the best !
Arijana
2 晚家庭旅遊
6/10
真實旅客
1 晚家庭旅遊
10/10
真實旅客
1 晚家庭旅遊
6/10
The drain in the bathroom sink was not working properly a was very slow to drain. Reported issue, was told it was fixed. Never worked properly for entire stay. Lamp shade missing a nut, fell off every time turned light off. Very small rom for asking Bed and sofa bed. Most uncomchair I have ever sat in.
Denny
3 晚旅行
8/10
Michael
2 晚旅行
10/10
Steve
3 晚旅行
10/10
Eva
1 晚旅行
4/10
Room seemed nice at first, but bedding was very poor. Shower tub was very dilapidated. For the most part the service was great though.
Grant
1 晚商務旅行
2/10
Well, staff were super nice! Top notch!
That’s why they got my 3 stars. Otherwise i probably have gave them 00000! Rooms like so bad felt like I was in motel 6 ! Hyatt brand disappointed me! Hotel needs lots of renovations!! TVs need to upgrade so guests can use their on apps. To owners please spend so money for renovations!!!
Avninder
3 晚家庭旅遊
10/10
Ashlee
1 晚好友同遊
8/10
It was a nice hotel. Bar and restaurant staff were so friendly as well as maintenance. Only major problem was we went for the pool and on our last day they did not open the pool until 6 pm. They said it was due to maintenance but not once did we see someone in there working. Some staff were confused like us as to why it was closed.