Good hotel. Communication was a little lacking in the restaurant Paxia. The restaurant Olivia was much better. We had an issue where we really needed help and they were not helpful at all. I would not stay there again.
Dennis
Dennis,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 5 日
great experience in a very unique hotel
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 31 日
Uriel
Uriel,2 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2025 年 1 月 29 日
Beautiful property, very clean, unlimited free water, absolutely great concierge staff. My only issue was temperature control in the room. The thermostat did not seem to be working. At night outside temperature went down to 2 degrees C and it was impossible to sleep without a portable heater by the bedside. I do wonder if the rooms stay cool during the hot months.
Ana
Ana,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 28 日
Loved the staff, especially the folks at the front desk, who were very accommodating. Special shout-out to concierges Erik and Alex, who were beyond helpful. Also appreciated the daily room service.
Christine Elaine
Christine Elaine,14 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 24 日
Robert Furlow
Robert Furlow,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 23 日
It was a great place to stay near the Zocalo! I highly recommend it! Very friendly staff that are willing to help anytime of the day!
Jessu
Jessu,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 22 日
Unique hotel with old world charm and every convenience. The location is perfect and the staff is extraordinary. We have no spanish but the desk, concierge, housekeeping and wait staff are so kind. They helped us have an incredible vacation.
Elizabeth
Elizabeth,6 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 21 日
Thoroughly enjoyed my long weekend stay at this property. It has a central location near museums and other tourist sites. It was a convenient and walkable area.
The staff were all very pleasant and welcoming. I was greeted every time I walked through the lobby. Cleaning staff were also very pleasant and friendly. I enjoyed a meal at Padua. The food and staff were excellent.
Kimberly
Kimberly,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 18 日
Jeremy
Jeremy,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 17 日
The best
Amazing location !!The staff was very helpful Manuel went out of his way to help .Its perfect .
Jessi
Jessi,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 6 日
Loved this hotel centrally located with friendliest staff can’t say enough job well done Umbral great stay thank you also loved Mexico City
John
John,5 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2025 年 1 月 1 日
Ricardo
Ricardo,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 22 日
great place to stay , friendly , hellpful
raul
raul,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 12 日
Yesenia
Yesenia,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024 年 12 月 12 日
Julie Michelle
Julie Michelle,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 3 日
Amazing location!
Alvin
Alvin,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 3 日
All the employees was very friendly . Room was cold first night but they gave us heater .
Oya
Oya,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 1 日
Overall I enjoyed staying in Umbral, this boutique hotel by Hilton has a great location, nice interior and great staff. The only thing was the sounds from turning on or off water and A/C. I guess it’s because of the old pipes.