Everything was nice except my check-in. A middle-aged African American woman checked me in, but screwed up my status. I am a rewards member, and I showed her my number on my phone. She claimed she did not see my membership, and she signed me up for a new membership. I sensed that she was unaware of what she was doing, yet she proceeded with her incompetence. I had to speak with the Manager the next day, who deleted the membership number from the check-in associated.
Timothy
Timothy,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Julien
Julien,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Alison
Alison,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
Kristi
Kristi,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Cesar Guillermo
Cesar Guillermo,26 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 13 日
First Time in Philadephia!
To all of the Philadephia Marriott Downtown Staff: Thank you so much for your warmth and support during our family stay! My family were in two separate rooms. my stay started off lovely, however I encountered a small stain on the comforter and a small roach. My sister's stay started off well at first and then she encountered some very noisy hotel neighbors who were screaming and banging on the walls. We were able to change our rooms upon request and the staff were so very accomodating and understanding for which we were grateful. The hotel is very huge and we know the undertaking it is to keep it all clean. There were the window sills in the 13 restaurant that had food on them and of course we know that guests will treat accomodations either with respect or litter and not clean up after themselves. We appreciated the ease to get food. We would recommend having more water fountains as there was only one in the gym and water is 6 or 7 dollars which is not always affordable for all who travel. We didn't get a chance to bowl and the game room was small with one or two games that didn't work. It would be lovely if breakfast was included in some way.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 10 日
Ravil
Ravil,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 9 日
WeiJung
WeiJung,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 9 日
Deborah
Deborah,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 9 日
VINCENT
VINCENT,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 7 日
Room location
My room was next to the Lifts and facing the streets. It was noisy and very annoying.
真實旅客
5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Kimberly
Kimberly,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Kailasam
Kailasam,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 6 日
Tommy
Tommy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Marketa
Marketa,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Tanya
Tanya,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Getting around
As busy as the hotel was, the staff was friendly and accommodating! Also, it is centrally located to various transportation to make it easy to get around Philly.