8.8 rating must have been from 10 years ago. The place has been run through with traffic and it showed. Everything from broken ceramic tiles to stains everywhere. Clearly no one is deep cleaning any surface, ever. Our bathtub had what looked like brown streaks (you do the math) and when we asked the hotel staff to have it cleaned they said they would but no one came. I took the makeup remover and rubbed some of it off, but it couldn't work on the anti slip mat. We just wore sandals while in the shower. They had the window open, clearly trying to get rid of a smell in the room too. Everything in the room, hallways, elevator, and lobby had a level of grime on it that could be felt it was so strong. Holiday Inn really disappointed me.