We stayed for 7 days/nights and during our entire stay, our room was never cleaned, beds never made nor was our linens ever changed. We had to ask the housekeeper to exchange our towels and additional rolls of toilet paper. When we exchanged our towels, a couple of the towels we were given still had dirt and stains on them. We also took out our own trash
On our 3rd night, there was a small water leak coming from the ceiling of the bathroom. We reported it to the hotel staff, however no one stopped by to follow-up or to clean up the water on our bathroom floor.
The room appeared clean and kept, however we did run into a couple of cockroaches. The water pressure in the shower was abysmal so it took longer to take showers.
Overall, we would only recommend this hotel to anyone if their stay was only a couple of days. The good thing about this hotel was that the location had a lot of restaurants and businesses nearby. If you are expecting customer service, you should look elsewhere.
Alfred
Alfred,8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
Ashley
Ashley,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
I wanted to give a shout out to Jamila and Chase. They were absolutely wonderful. They helped my situation that was so awful and made it happen because they were awesome people who want a service of customer service level on a rating of one through 10 and 10 being the greatest I would say I gave them an 11 thank you so much ladies this is ASHLEY Knight
Ashley
Ashley,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
jamia
jamia,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 29 日
Lydia
Lydia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
Matt
Matt,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 25 日
This was our second stay and we enjoyed it as much as the first one. The room was clean and quiet.
Ronald
Ronald,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 24 日
Molded
I could not stay and was not offered any type of accommodation for the room that was unfit for me or any living creature to breathe in let alone sleep. I will be contacting all parties that I need to to help bring some resolution to this big problem.
Marcella
Marcella,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 23 日
Eric
Eric,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 23 日
The room was nice and clean. We could not get service when requested. Couldnt get extra linens when needed.
Dave
Dave,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 14 日
Two nights, great stay
christopher
christopher,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 12 日
Ashley
Ashley,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 12 日
Absolutely phenomenal experience!!! The room was super clean. Cleanliness is what fuels my rating of ANY facility!! One may not have the financial resources to upgrade and be hi tech. Yet EVERYONE has the capacity to set a standard and uphold their staff to the same standards!! Shout out the Ms Renee!! She was head of housekeeping I’m guessing by her demeanor, but you could also tell that she ran a tight ship. I’m willing to bet money she’s the reason we had such a comfortable stay.
Sayreia
Sayreia,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 11 日
What continental breakfast
Continental breakfast was fruit loops no milk offered and coffee......
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 7 日
This was last resort because all the hotels were sold old due to several events taking place the weekend of 5/3/25. Hate the fact that the hotel called me to pay for the room over the phone or my reservation would have been cancelled. Don’t recommend unless you like to hear the conversations of the people next to you and the linens towels were dirty.
Keiyana
Keiyana,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 6 日
Beep
There was a beeping noise outside the room the whole night. Like an empty fire alarm. Drove me crazy.
Went to the front desk, but all they said was we can’t help it now.
Other than that hotel is okay
Thierry
Thierry,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 6 日
The room was renovated. I was impressed; however, I wish they would do away with the old curtains.
Konstance
Konstance,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 4 日
Check in was good. The room was ok as well. Pillows were not comfortable, too flat. Had less than half a roll of TP in the bathroom. But the room was clean. Would recommend.