Paid for room through Hotels.com when making reservation.
Upon arrival, hotel charged again.
Was told they would make it a “deposit” and return it at check-out.
At check-out they said it would credit back at noon that day.
A week later, they still have not credited the 2nd charge back.
Door to room would not close without force.
Complimentary breakfast was only cold bagels.
Regina
Regina,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Amazing Remodel
The remodel is amazing.. Great place to stay.. I will definitely be back.
Randy
Randy,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
I have stayed at Spark by Hilton Richardson Dallas multiple times and have always had a pleasant experience.
The staff are consistently friendly and go above and beyond to ensure guests feel welcome and comfortable. Their exceptional service is one of the main reasons I keep coming back.
However, during my most recent stay, I noticed that the breakfast menu had changed. Unfortunately, I found the new options less satisfying compared to the previous offerings. I hope the hotel will consider revisiting the menu to better meet the preferences of returning guests.
Overall, Spark by Hilton Richardson Dallas remains a great place to stay, and I look forward to my next visit.