Ourr stay was not a stay at all. We stayed there previously 10 times and apparently they are in the middle of selling. No towels,pans,garbage disposal,holes in floor,Sheets were not clean,no dish soap,pool and jacuzzi did not work,handicap chair for jacuzzi was broken, food not available for breakfast,not ADA efficient, we complained and Victoria at the front desnk was wonderful and refunded our money but apparently Hotles.com chanrged me anyways......what happens now???