Very bad experience, every room is non-functional with noise and no air conditioning.
Bad service. Would not recommend anyone to stay in this hotel.
Chun Yin
Chun Yin,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年6月13日
Best stay in Melbourne
This was easily my best stay in Melb. It was the Grand Hyatt team that made this trip memorable. Whilst booking this 4-nights stay, Ms. Linh Truong was very helpful in making the arrangements and ensuring our stay was perfect. Upon arrival, John at Concierge greeted us and took care of the luggage. Everything was promptly taken up to our rooms. Check-in was quick and efficient. The housekeeping team were friendly and stopped by everyday to check that our rooms were cleaned and amenities were refilled. The hotel is in a beautiful and convenient part of Collins Street with a stunning view of the Yarra River. The only qualm I have is the walls are very thin, you can hear the pipes when your neighbours use their shower. I look forward to my next stay at Grand Hyatt Melbourne.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年6月11日
Staff is good. A bit noisy of waterpipes in the room and some dirt in bath tub
The most horrible day I’ve ever had at a Hyatt
They put us in a room where the air-conditioning sounds like a train and after some enquiry I found out that it was common knowledge for the staff that that room perhaps amongst mini rooms has that problem
Yet they made it seem like they were doing me a favour for an upgrade
The club lounge was mediocre to average
With very little consideration for someone who was gluten-free
David
David,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月13日
Mick
Mick,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月12日
Bassam
Bassam,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月11日
Nitnam
Nitnam,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月7日
Ok place
A little dated property already. For bisness trips the location is perfect but for leisure, a little far. Had the excecutive lounge access, at least the brekky there was a bit limited.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月23日
Anna-Carin
Anna-Carin,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月23日
IAN P
IAN P,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Good place to stay for R&R providing you request a quiet room up