This was not our first time staying at this property, but it may be the last. For this trip, the hotel seemed to go downhill from last March - QUICKLY...
The main front desk person (Mon-Thurs AM) was rude and unhelpful. Room was not cleaned by housekeeping for four days - even though it was asked for (supposedly the room is serviced every 3 days, but we were told to take out our own trash, etc). WIFI was spotty. TV was outdated and had streaks. FLOOR WAS GROSS. Actually asked for a carpet cleaner, but none was available. When discussed with front desk on Fri (different person), they were helpful and offered an adjustment, trying to make it right - but not sure I will stay here again.