Never answer phone. Hotel shuttle never picked us up and I was unable to contact any staff.
Douglas
Douglas,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月4日
Shannon
Shannon,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Robert
Robert,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月21日
Kelan
Kelan,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月15日
Bugs!
Roaches! Roaches! Roaches!
Everytime we turned the lights back on, there were more!
We only stayed a few hours and then left!
Michelle
Michelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月7日
Hailey
Hailey,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
It was wonderful
Aaron
Aaron,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Jolynn
Jolynn,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月27日
Erin
Erin,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月18日
Good for a nigbt
Stephanie
Stephanie,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
Mark
Mark,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月12日
Nishat
Nishat,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月9日
Not that Great.
Hot tub broken. Had to find out myself. Glad I didn’t get my suit on before finding out and wondering outside!
Front desk was not informative. Had to ask about breakfast and where to find my room.
Restaurant on site was a dump. Only very limited selection of alcohol. Nothing on tap. No change, card only. Wasn’t about to try the food.
Did this place just open?
I won’t be back.
Jessica
Jessica,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月8日
daniel
daniel,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月30日
Don’t waste your money
The service was terrible from the time we checked in until leaving the people at the front desk must’ve all been new it was the worst service. Every front desk person was always in their cell phones talking or texting as if doing their job was an inconvenience. This was our first time staying and no one offered to show us or even point us to any of the amenities or other spaces we could go. Where do we go to eat and drink and what times? Is there a pool? A smoking area? A patio somewhere to just sit outside who knows?! Such a disappointment for charging over $100 a night … long story short we left here and paid $65 a night at palace inn that was nicer, cleaner, & had great customer service!
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月27日
Can't say anything about the stay - by the time the airport shuttle was 1 1/2 hours late and the hotel stopped answering their phones I caught a cab to another hotel. I will be suing Sonesta, Hotels com and Expedia over this mess - first time I have been treated this incredibly badly - and someone is going to pay!!!!!
Greg
Greg,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月26日
Kristina
Kristina,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月25日
Stephen
Stephen,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月24日
Friday
Friday,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月22日
Outdated
Outdate hotel that needs refurbished. Every ice maker on each floor was broken. Hot tub was broken. Took 2 hours to check in due to computer issues. Toilet float kept sticking.