我是否可以免費取消普契尼公寓飯店的預訂並收到全額退款？

可以，普契尼公寓飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

普契尼公寓飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

普契尼公寓飯店是否提供停車位？

很抱歉，普契尼公寓飯店未提供停車服務。

普契尼公寓飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：19:00。退房時間為 10:00。提供零接觸入住和退房服務。

普契尼公寓飯店附近的環境怎麼樣？

普契尼公寓飯店位於佛羅倫斯歷史中心，走路只要 12 分鐘就會到聖母百花大教堂，另外走路 13 分鐘還會到烏菲齊畫廊。

普契尼公寓飯店住宿資訊、相片和旅客評語

Q: 普契尼公寓飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: 普契尼公寓飯店是否提供停車位？

很抱歉，普契尼公寓飯店未提供停車服務。

10/10 好極了

2021 年 2 月 14 日

yanqiong，4 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2019 年 5 月 26 日

The host is very helpful, who wait us till 9 PM for our arrival.

Ho Man，3 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 18 日

It was cozy and simple, what we needed. The instructions to check in and get to the apartment were clear but still super weird. We had to go through multiple doors, stairs and hallways and second guessed each one. Make sure you search for the hallway lights ahead of time because we had to use our phone flashlights a couple times! Also, if you have big luggage or roller bags you’ll have a miserable time with that. The apartment its self was clean and had everything we needed—except shampoo & conditioner. The view of the neighbourhood from our long windows was pleasant and the bed was comfy, the loft style with two floors was unique and very cute. And the area of town was perfect… close enoughto everything, we walked to the train station about 25 min. It was also just outside of the main tourist area so good prices on drinks and food. For some reason there were lots of mosquitos in the bathroom, didn’t notice them anywhere else though.

Nikki，2 晚浪漫之旅

Expedia 真實旅客評語

4/10 一般般

2025 年 6 月 30 日

La vera ospitalità è altrove …

Sono arrivata a Firenze per un concerto , l’appartamento è stato prenotato più di 6 mesi prima. L’aereo era stato spostato in anticipo e arrivando molto presto ho chiesto di poter alloggiare almeno un’ora prima, mi è stato negato. In città c’erano 38 gradi e all’entrata in stanza un caldo torrido ci ha lasciato a bocca aperta , non si trovava il telecomando , ho aspettato tutto il giorno e il telecomando l’addetta al check-in non lo ha mai trovato. Poi si scopre che il macchinario non funzionava , ma guarda caso in camera c’era già un ventilatore, ma lei non sapeva niente dell’anomalia Mi dice che deve venire il tecnico e pouff per magia ci sono da cambiare i pezzi, morale 2 giorni e mezzo a patire nel forno. La ragazza mi dice di cercarmi altra sistemazione , che mi avrebbero restituito i soldi , ma se uno prenota 6 mesi prima ci sarà un perché , insomma aggiungici che l’appartamento era pieno di zanzare , un caos mostruoso nella piazzetta sotto fino alle 5 del mattino che non ti permetteva di aprire le finestre per respirare e qualche touch di pulizia in più che non sarebbe guastata , l’esperienza non è stata positiva. Mi dispiace perché l’appartamento merita , ma piuttosto che essere onesti , visto che avevo già pagato , si sono altamente infischiati del nostro benessere

barbara，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 6 月 28 日

Aidan，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 6 月 27 日

O apto é excelente, amplo e bem localizado. única questão da nossa estadia é que o ar condicionado não estava funcionando adequadamente por um problema na central que só ficamos sabendo no último dia. Tirando isso, todo o processo de chekin, contato com a hospedagem, instalações e apto foi excelente. Superou as expectativas.

Fernanda，2 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 6 月 21 日

No air conditioner It was 95 degrees outside

Barry，2 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 6 月 16 日

Barbara，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 11 日

Lovely property. Convenient to train station. Stairs are narrow but that is not unlike most vintage properties. No lifts for bags. No compliants from us. Clean, walking distance to all the attractions.

Donna，2 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 9 日

Loved it! Everything was perfect

Anabel，3 晚旅行

Expedia 真實旅客評語

4/10 一般般

2025 年 6 月 6 日

Very disappointing and unpleasant stay. The main reason for saying this was because the Air Conditioning in the room was absolutely ineffective and the room was quite warm. There was no remote control provided for the Air Con, so we couldn't increase the fan speed and lower the temperature. I made a complaint that the cooling is inadequate but there was no response until the next day, the host turns up with a remote and changes the temperature from 24 deg to 21 deg but no change in the cooling. There were plenty of mosquitoes already in the room so opening the windows would have been a disaster and moreover the area is very noisy. I see that someone else mentioned about the cooling in the room, few weeks ago and would have appreciated if the host would have taken care of it. Looks like there was gas missing. Not recommended for a family stay.

Raphael，2 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 6 月 5 日

No hay margen en para valorar el apartamento. Estás literal 19 horas en el apartamento de las cuales 8 duermes (con suerte con el ruido que oyes de las habitaciones) y tienes que cenar y desayunar dentro de ese horario

Carla，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 5 月 25 日

Le bruit extérieur était un peu trop présent

Très bien, sauf le calme…. C’était dans une rue très passante, surtout le soir et la nuit….

David，3 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 5 月 25 日

Great location, logistics need improvement

Apartment is a great location for exploring Florence on foot. To be clear, you cannot enter the property without an Internet connection and smartphone......so ensure you can use data/roaming! No physical keys are provided.....I get why, but it's not so convenient for travelers who aren't so techy. The email and communication of logistics ahead of time is poor......better info and photos should be provided. Only when I asked did the owner send me info saying Google Maps will send you to the wrong location. No luggage storage or early check-in or late checkout options were given......when I asked it seemed like the owner wasn't truly interested in helping much in that area. (The owner isn't on site, so don't expect any on-site in-person help with anything). Having said all that, if you're OK with the above I'd definitely recommend this place. The facilities are clean and sufficient. Oh.......it's very noisy if you open a window, or other guests in neighbouring rooms aren't careful about being quiet. You can hear everything!

Stephen，5 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 5 月 20 日

Central location

The property it’s a flat and you will have access with a virtual key so if you run out of battery on your phone then you won’t be able to get in . It was quite new this thing for me . The flat was clean , but the towels were stained with make up , I don’t use any make up in my holidays so not from me or from my son 😂. The ceiling it’s cracked so if you are afraid that it will fall then don’t book it . They will not change your towels during your stay so you will have to do with the stained towels. The location is central so this is very good walking distance to everything.

Carmen，3 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 5 月 14 日

Scam – Unsafe location, no refund, we lost $500 This host is completely untrustworthy. They changed the address of the property without informing us and wanted to sent us to a totally different location while we were on foot with our luggage. The new place looked nothing like what we booked and was in an area that felt unsafe. We had no choice but to book another place last-minute, which cost us over $500. The host refuses to refund anything and hides behind a “no-refund” policy — even though they’re the ones who broke the agreement. This is unacceptable and feels like a scam. Avoid this listing at all costs. You could be left stranded, unsafe, and hundreds of dollars out with no help.

Marie-Anne，3 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 5 月 13 日

Estávamos um bocado assustados com os comentários que lemos, no entanto, podemos afirmar que correu tudo bem. Não nos foi pedida qualquer taxa extra ou depósito e a entrada de forma digital funcionou muito bem. Obrigada!

Sara，2 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 5 月 8 日

Simon，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 5 月 5 日

The apartment is located perfectly

Thomas，3 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 5 月 5 日

La propiedad queda en un lugar muy central, se puede caminar a Santa Croise, el Duomo y todo, tiene tiendas, cafés, supermercados cerca. Muy limpia y bien organizada, hay que seguir las indicaciones de la aplicación que es la única forma de comunicación. Si les gusta un lugar super silencioso no es recomendable pues queda al lado de una plaza universitaria que es en la noche muy frecuentada. De resto todo super bien.

Kelly A，2 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 27 日

Ottima posizione

Perfetto posizione ottima nella piena movida di sant Ambrogio, sopra un ottimo ristorante e di fronte un' ottima pizzeria

Valentina，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 4 月 23 日

I loved this little apartment. It had what we needed to cook, so we could save some money on the trip, but honestly, the restaurants around looked so delicious! The bed was definitely comfortable, the apartment was clean, the shower spacious, the kitchen is small but perfect, so it gives no work to clean. We had a little fridge, enough to keep food for 3 days and everything to cook and eat. There it was salt, sugar, coffee and cold water inside the fridge! We are so grateful for that. Around it is Santa Croce's church, a little piazza just for stay at night with bars, restaurants and Italian osterias all around. It was so easy to arrive to Santa Maria dei Fiore Church, like 14 minutes walking, also Ponte Vecchio, Galleria degli Uffizi, etc. We didn't need to buy bus or metro tickets because everything was so walkable. When we arrived, we had difficulties with the electronic key because I am not so good with technology, but the host of the apartment helped us patiently, on the phone and whastapp and it made me feel secure. We strongly recommend this place to stay at Firenze, and to visit this city. We enjoyed every minute here.

Alesia，2 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 4 月 22 日

Clean small studio apt with loft area for bed. Good hot shower and fen

Joshua，2 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 4 月 10 日

1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 3 月 30 日

Muy buena estancia. Recomendable

Ana Isabel，1 晚家庭旅遊

Expedia 真實旅客評語

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