Pool out of order and gym out of order. First reception desk encounter was with a young girl, had white headphones on which leads me to believe that she wasn’t even listening to me, short with her conversation, not welcoming, not friendly. Second reception encounter was so much more pleasant, with an older woman. Bed was sunken in on one side, and the bath tub didn’t really work well. With the only amenities available is the breakfast, this definitely was an average experience for what we paid for.