Holiday Inn Express Richmond - Midtown, an IHG Hotel

3.5 star property
Suburban Richmond hotel with 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Richmond - Midtown, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Interior
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Connecting rooms available
  • Free breakfast
  • Non-smoking
  • Gym
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 24-hour fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Arcade/game room
  • Computer station
  • Front-desk safe
  • ATM/banking services
Feel at home
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is $141
includes taxes & fees
$121 per night
Dec 11 - Dec 12

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Sofa bed - double
Hair dryer
Private bathroom
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room (Bed type assigned at check in)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the neighborhood

Map
2000 Staples Mill Rd, Richmond, VA, 23230

What's nearby

  • Carytown - 4 min drive - 4.1 km
  • Virginia Museum of Fine Arts - 5 min drive - 4.2 km
  • Virginia Commonwealth University - 6 min drive - 4.9 km
  • Lewis Ginter Botanical Garden - 6 min drive - 6.2 km
  • University of Richmond - 7 min drive - 5.2 km

Getting around

  • Richmond Intl. Airport (RIC) - 19 min drive
  • Richmond Staples Mill Road Station - 8 min drive
  • Richmond Main Street Station - 9 min drive
  • Ashland Station - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Cookout - ‬5 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Shake Shack - ‬13 min walk

About this property

Holiday Inn Express Richmond - Midtown, an IHG Hotel

At Holiday Inn Express Richmond - Midtown, an IHG Hotel, you'll be within a 10-minute drive of Virginia Commonwealth University and Broad Street. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the seasonal outdoor pool. Also, Greater Richmond Convention Center and Short Pump Town Center are within a short drive. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English

At a glance

Hotel size

  • 142 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
  • No alcohol served onsite
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Traveling with children

  • Fence around the pool

What to do

  • Pool table

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Arcade/game room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from May 22 to September 05
  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn I 64 West End
Holiday Inn I 64 West End Hotel
Holiday Inn I 64 West End Hotel Richmond
Holiday Inn I 64 West End Richmond
Holiday Inn West End
West End Holiday Inn

Frequently asked questions

Does Holiday Inn Express Richmond - Midtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Richmond - Midtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Richmond - Midtown, an IHG Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express Richmond - Midtown, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Richmond - Midtown, an IHG Hotel?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Holiday Inn Express Richmond - Midtown, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Holiday Inn Express Richmond - Midtown, an IHG Hotel and nearby?
Holiday Inn Express Richmond - Midtown, an IHG Hotel has a seasonal outdoor pool and a 24-hour fitness center, as well as an arcade.
What's the area around Holiday Inn Express Richmond - Midtown, an IHG Hotel like?
Holiday Inn Express Richmond - Midtown, an IHG Hotel is a short 11-minute walk from Shops at Willow Lawn and 16 minutes' walk from Strangeways Brewing. Travelers say this hotel is in a good location.

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Couldn't Sleep
The walls are paper thin. I was able to hear every word of phone conversations (and other activities) in the room next door. I was awakened at 5am by a yapping dog in another adjacent room.
Steven, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Jason, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Visit for the Shower
baller water pressure
Joshua, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Paul, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leonard, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Crystal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff, good breakfast.
Katie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Front desk staff exceptional, especially Maya, she went above & beyond for us. Room spacious, breakfast included was perfect with options for everyone, including a hot pancake machine. The kitchen staff went above and beyond for all the guests. Coffee, Cocoa and tea bar always open. Great lounge and creative art/antique/vintage shopping next door.
Sharon, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Don’t recommend this Hotel
Rooms were great. Problem was no room service offered and both mornings that I stayed at this property, I woke up with shouts from other rooms. Calling front desk was a waste of time as they just laughed about it and did nothing. I don’t recommend this place.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Lavetta, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

This was the worst hotel experience we’ve ever had in all our years of travel. Two nights were unbearable with disturbances from the adjoining room until 4 am, and over the span of four days our rom was never serviced. Despite repeated complaints, requests to move rooms and assurances the situation would be remedied, it never was. We were so desparate on the last night we left and spent another $200 at a different hotel. None of the staff would grant our request for a refund or even offered a partial credit. This location ruined HIE or any IHG hotel for us.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shaunice, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Everything worked fine except for the wifi. Overall. Stay was good.
Steven, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Edwin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vanessa, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not worth what was charged
The floor was gross and sticky. Had to walk around with shoes on the whole time and shoes stuck to the floor every time I walked making that sticky shoe sound. It was so dirty.
Thilda, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Will Not Stay Again
Two of three days, no hot water. Spent 600$ for three nights. Room was not cleaned once. On last day asked to have room cleaned at 8 AM. Room not cleaned. Was told later at night that day that you need to ask the day before. Absurd. Lie. Does not make aense.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and great location.
Michelle P, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Breana, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

My only gripe
Body soap container was empty and the bottle cap was broken as well.
Faisal, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alex, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Manol, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Robert D, 2-night family trip
Verified Hotels.com guest review