The hotel didn’t offer hot water for taking bath during the whole time I stayed.
PO-YUAN
PO-YUAN,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 17 日
No hot water.
We reserved executive room but was changed to other room.
Staff was so bad behavior.
This was one of my worst experience at the hotel.
Tsuyoshi
Tsuyoshi,1 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 17 日
Mary
Mary,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 17 日
There was no hot water which was a bummer after a long days travel.
Madison
Madison,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 16 日
I showed up and the power was out and had been out for 6 hours per the front desk. Why did they still have rooms available of that was the case. I had to pay for a taxi to get there for nothing.
CeAnn
CeAnn,1 晚旅行
Travelocity 真實旅客評語
2/10 不太好
2025 年 5 月 16 日
The building was completely dark when I got there; they were having a blackout. They took my information to refund my payment but I couldn’t stay. Also, their alleged shuttle never came to the airport. By the time we sorted that out, it was so late that I just went back to the airport and had no sleep last night. The young man at the desk was kind and seemed to be doing his best, however.
Carol
Carol,1 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 16 日
Switching away from Holiday Inn franchize this could be an amazing property with the right investment. Curious to see what it is like in a year.
Anthony
Anthony,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 16 日
There was a power outage all night till 2am . I slept in the dark and couldn’t even get a rest because it was so humid in the room. Very unsatisfactory
HUGUES
HUGUES,1 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 12 日
Workers seemed unbothered as hell, and room sucked but obviously can’t complain because this place is cheaper than a $100
Samuel
Samuel,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 12 日
The bed cover was noticeably dirty, and the bathroom had a broken body wash holder that was left unrepaired and unclean. Additionally, breakfast was not provided as advertised, which was very disappointing. Overall, the cleanliness and service did not meet expectations.
Jongsoo
Jongsoo,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 11 日
Run down and musty you’re getting what you pay for ….
Gibell
Gibell,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 9 日
Fedderico
Fedderico,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 6 日
Pleasant experience little bit run down everything is a bit dated and used but good homie vibes.
Zoran
Zoran,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 6 日
Find another hotel if possible. You were warned.
This place is the pits. Wow, and the breakfast was a joke too. Under construction that was paused years ago? No maint or upkeep. If you pay more than $50 for a night at this place you will feel violated. Holes in the wall. Electrical issues with poor wiring. Pool empty. Photos are totally misleading.
vito
vito,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 6 日
Overall it is OK. Bedding is a little bit too filthy.
Jianjun
Jianjun,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
I recently stayed at the Grand Royal Hotel O'Hare - Chicago, and it was fantastic! The staff was friendly and attentive. Also, the room was clean and comfortable.