When we arrived we had to wait in line to check in, but there was no one at the front desk for 10 minutes. By the time an employee came there was a line of 5 families waiting to check in.
The TV in our room did not work. They did send someone to look at it, but it was not fixable.
Otherwise the room was clean and comfortable and the hotel was in a great location, lots of places to eat and shopping centers nearby.
Samantha
Samantha,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 2 日
Staff were amazing. Shoutout to Lori from front desk who was very accommodating.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 21 日
The pictures online make the pool look much bigger than it actually is. The entire property was under construction.
Amber
Amber,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 21 日
Joseph
Joseph,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 19 日
Disappointed
We chose to do a staycation with a few other families because of amenities the hotel offered. The pool was freezing!! The room had a QR code to scan for food and other services. The site said room service was available, I tried the extension provided multiple times no answer. When I spoke to guest services she advised “they got a late start today”and that’s separate from the hotel and not her area. I went to the restaurant to place an order and was advised they no longer do room service but the website and staff all had different answers. At that point I was very annoyed with 2 young children that did not want to sit and eat in a restaurant. Our room was ok, but the king bed seemed much smaller and would consider it more of a queen size.
Amy
Amy,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 18 日
Bad attitude
Convention going on. Zero parking. Ridiculous. We drove around for half hour til someone left to get a spot. Check in was rude. Bad attitude. Will not stay again.
Valerie s
Valerie s,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 13 日
santina
santina,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 10 日
Travis
Travis,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 7 日
Erik J
Erik J,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 24 日
Melinda
Melinda,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 10 日
Not good experience.
Room was not properly cleaned before use.
Bath tub was clogging and it was really bad. The room had beer bottle from previous guests.. the property overall looks good however it’s maybe lil old that’s why rooms were not really clean…
We were expecting much better quality from Hilton…
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 24 日
Katrina
Katrina,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 21 日
The staff was friendly and helpful. I wish I had realized that I was going to have a hold on my card for incidentals. The hold was placed with the explanation it would come off of my card immediately after I was checked out but that did not occur. Thankfully, I did not need the money to be released immediately but a realistic timeframe would have been appreciated. Otherwise I would stay here again with my family.
Shavonn
Shavonn,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 2 月 19 日
I found old garbage in our room, my kids found last guests kids toys(mind you nothing can go under the bed bc the fean) but it was still left behind, stained sheet, the pool area smelled like wet dog, there was a garbage bags sitting by the elevator the whole time I was there. If I could have gotten my money back and left I would have. Wish I also thought to take pictures but I didn’t.
Anna
Anna,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 16 日
Gerard
Gerard,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 8 日
Hung
Hung,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 2 月 3 日
Nyriah
Nyriah,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 27 日
We arrived on the evening of 1/19/25. There was a large crowd watching a sporting event in the main lobbies and dining area. It was about 8pm and I was told that they crowd would most likely be gone by 9pm. At 1030 pm the crowd was still downstairs keeping my 3 year old daughter up. I called the front desk to complain and was told that they were working on it. We drastically changed our plans for the following day because we had to sleep in to catch up on the rest that we missed the night before.