Are over night stay was very nice. The check in was quick but he didn’t say much, never told us where to head for the elevator and found out later he was supposed to give us a cookie at check in. He left the desk as soon as we started to leave. We felt like we were interrupting him. We ask and found the elevators. We had dinner there and breakfast both nice. Overall we were happy with everything. Plus parking was great.
James
James,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 14 日
This hotel was under renovations, only one functional elevator which was slow and ended up taking stairs regularly which was not good since I have a bad knee. We were there with several family for a wedding in Rochester. We had elderly family who were unable to take the stairs. The hotel AC was not working in lobby area and on the day of the wedding the water was turned off in the hotel for 30 minutes without notice. Miserable stay!!
Anastasia
Anastasia,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 12 日
Victoria
Victoria,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 9 日
Josh
Josh,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 8 日
Honest review
They are doing construction so alit if stuff is visually unappealing. There was plates with food and furniture in the hallway. Only two towels in room. My hotel room door was already open upon arrival. Pool door was locked and staff was confused on why. Ice vending machine/ microwave area smelt horrible due to a halt eating plate being stored under microwave station. Other then this room nice cookies delicious
Shyair
Shyair,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 2 日
Not very nice at all
The hotel is in the middle of a refurb, but for now it is awful top-to-bottom. Booking was a pain, making a change was difficult, the staff weren't engaged or interested. I really wouldn't stay here until the refurb is complete and there is a complete overhaul of the staff (with the exception of the nice lady that worked the bar, she was nice)
Simon
Simon,6 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
Great stay!
Great stay. In town for just one night after a long drive. The hotel was clean, comfortable, and in a convenient location.
Gayle
Gayle,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 31 日
Alecka
Alecka,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 29 日
Gross and should only be a last resort
The photos are pretty deceptive, this place is an outdated dump. My room was dirty, hair & pubes in the bed & bathroom areas, filthy bathtub… and I wouldn’t feel safe staying here as a woman, because a huge portion if not all the rooms have a “balcony” sliding door that unlocks with a simple sliding lock that barely locks. There also happened to be a ton of construction in the weird humid atrium where the pool & bar are. I don’t know who’d want to spend time down there even if there weren’t construction going on
John
John,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Gaetano
Gaetano,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Daniel
Daniel,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 24 日
Enzo
Enzo,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 24 日
SUNIL
SUNIL,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 20 日
Hot Mess
Was not informed that the hotel was under construction until checking in. For the amount we paid for the stay we should have had a fully functioning hotel. Upon arrival there were huge loud industrial fans going, no elevators both were broken, and no functioning bathrooms in the lobby. We were told the elevator is broken and we would have to carry our suitcases up the stairs to get to our room. The next day we were woken up VERY early by construction happening in all the rooms under us. Using hammers, jackhammers, and shaking the walls. Every night there were groups of people outside blocking off parts of the parking lot so people couldn’t park there having parties until 12-1am very loud and clearly drunk. The parking was very limited at the doors where you would enter to use the stairs to get to your room and they were blocking off the whole parking lot. When we were using the pool in the morning we went to the desk asking for towels as they were never replaced only a full basket of dirty towels, we swam for an hour and no one ever came with towels so we had to walk back to our rooms in our bathing suits dripping wet. Upon coming back to the room we found the cleaners had come in which was appreciated accept we had 3 people in our room and they were only giving us 2 shower towels which was extremely frustrating and also found that all of our stuff was packed up so they were touching more than they should have. Beds are very small!! Will not be returning.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 19 日
Waist of money
No available room when arrived, gave me one bed instead of double, dirtiest and ugliest room, broken elevators, broken room door
Terrible hotel
JOSE
JOSE,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 18 日
Not impressed.
Check in was ridiculous. No rooms ready on time, and when they finally gave us a room key the room was occupied when we entered! They did remedy it but it was not ok. Elevators out of order when we checked in, and no phone in our room when we finally did get one. Very disappointing.
Diane
Diane,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 16 日
So so experience
The gentleman who checked us in was very attentive and professional.
The elevator and hallway on the second floor was filthy. Food crumbs and dirt tracked all the way down towards our room 241.
The bed was comfortable however the walls were super thin. Whomever had the room next door slept through their alarm, multiple snoozes and a ringing phone. We however did not and were up a little earlier than planned.