Check-in went great, parking was great. The room temp was 74° at 3:22pm when we checked in. We turned it down, upon returning around 7:30pm, the room was 75°. Maintenance came at 8:30pm and said they’d return in an hour to see if it was better… all while my 3 year old son is asleep and we also have a 4 year old. At 9:30pm, no change in temperature so they had us move rooms at 9:44pm.. the hallway was so much cooler compared to the room. We get to the new room and it’s 74°. We give it time to cool down and by 11:00pm it still isn’t working. Our two night stay turned into one, BUT no compensation or anything for the terrible night of hot sleep our family had.
Heather
Heather,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月1日
Cameo
Cameo,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月1日
Ashli
Ashli,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
Kelsey
Kelsey,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
It was good
Stay was fine. Breakfast was good. Rooms were clean. Beds aren’t super comfy but the pillows were great. Only downfall was that i wish the hot tub had a “adult time” only hours. There were constantly kids playing and running into the hot tub which made it not pleasing to get into so me and my bf never did and that was the big reason we chose this hotel.
ShawnaRae
ShawnaRae,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Elizabeth
Elizabeth,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Family Staycation
We enjoyed our staycation with our family swimming in the fun pools! Staff members were very friendly and helpful.
Jenna
Jenna,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Gregory
Gregory,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
Sherri
Sherri,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月23日
philip
philip,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月23日
My bad experience
My experience was not to good. The check in process wasn’t efficient. I used their app to check in and I had to go to the desk only to go through the same process. Housekeeping was horrible. I asked for my room to be cleaned and I even talked to housekeeping directly only to get a “I don’t speak English” response and my room was never cleaned. This response was also provided during breakfast as well from food attendant. How can you work in hospitality and don’t speak English? Parking use to be free now they charge you to park. Yeah I won’t be back. These hotel charges you but you receive less. Breakfast wasn’t all that special so again my last time visiting this hotel
ALVIN
ALVIN,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Ingrid
Ingrid,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月20日
Zachary
Zachary,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Perfect weekend getaway
We were in town for our daughters’ cheer competition and my husbands birthday. The hotel was peaceful and we loved being so close to MOA and so many dining options. For the most part the hotel was peaceful and quiet. Only on our last night do we have rude guests in the room above us. And unruly kids running up and down the halls.
Amber
Amber,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月12日
Jamison
Jamison,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
VIKINGS STAY
THE PROPERTY IS WELL LOCATED, GREAT SHUTTLE SERVICE 24/7 AND VERY FRIENDLY. POOL IS WONDERFUL. ALL STAFF HELPED IN ANY WAY THEY COULD.
Tom
Tom,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月10日
Nice location/A Few Issues
We were assigned the wrong type of room and staff stated that they couldn’t fix due to no manager. We had baby and specifically had reserved a non pool side room due to noise. Breakfast had an hour and a half left and food was not replenished. The waterpark was so cold and hottub was out of order. No shampoo in our room. We arrived to find out there was a “new” parking fee. Comfy beds and with some adjustments it could be much more enjoyable.
Kathleen
Kathleen,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月10日
Won't be back.
We were in town for the St Paul Ice Show. We had trouble waiting on the shuttle service. The breakfast was basically bagels, cereal & watery instant eggs. The hot tub was working properly.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月10日
Unreliable
I met family for a Vikings game. The shuttle we were supposed to be on didn't show up after we waited for 45 minutes along with 2 other groups, we had to walk back to the hotel. When calling to inquire where the shuttle was, the front desk told us it was 4 minutes away. It never showed up.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月10日
Not impressed.
The hot tub was not working the first night and the following day the jets were not working. The continental breakfast was poor. Do not rely on the shuttle service. We waited 45 minutes and decided to walk the 1/2 mile to the hotel since it was so cold outside.
Jocelyn
Jocelyn,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月9日
As Best Western, great! As Wyndham HORRIBLE!
As one who has stayed at this hotel numerous times since 2011, this recent visit will be my last. The pool water was cold and mildew could be seen. Mildew was also in the shower. Breakfast was cold and they ran out of many things and coffee was horrible. The real kicker was now they charge $10 a day for parking. Nearly $25 for two nights. It’s unfortunate as I used to always love the breakfasts and my son loves the water park but will not be returning. The new ownership under Wyndham leaves a lot to be desired.