The hotel was very clean, easy parking, which for downtown New Orleans can be a challenge, Great staff, very friendly and helpful. Convenient location, able to walk to the Quarter. When we went to breakfast the first morning Dardenelle asked if we had voucher and, honestly, I forgot if I had purchased them. She checked, we did purchase them and she brought them to the table for all 3 days. Very professional. The only drawback was our last night there was a group of about 8 to 10 little girls who were very noisy til about 11 PM. They were racing down the hall and were very loud. Not sure where their "adult" was but just as I was gong to the call the front desk I believe the staff intervened and they finally went to their room and all was quiet for the rest of the night.