We had a positive experience with the staff, who kindly relocated us to a different room due to a leaky shower. However, upon checking out, we were surprised to see additional fees added to our bill. The original total for two nights was $179, including tax and fees, (with incidental charges $278) but after removing the incidental charges, the total still came out to be $224, with an extra $45 added on top of the initial amount :(
This seems unusual compared to our recent stay in Chicago, where the final bill matched the expected total when we booked.
As someone who always leaves hotels in the same condition as I found them, I was disappointed to see the total bill balloon after checkout. considering the hotel's condition and location in Milwaukee, I felt the final amount was excessive
The hotel’s condition was slightly old and not new, with dirty floors. Considering the nightly rate was over $100+ ,(after checking out) I would recommend exploring other options that offer better value and amenities.