I was scammed out of mu money. Drove all the way there and it was closed. Out of business. No one emailed or refunded me or notified me.
Rob
Rob,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 21 日
Never again!
Called to make sure we would be on the first floor because my husband has mobility problems. We were placed at the very back of a long hallway. There is no maid service even for extended stays until you check out. Breakfast had very limited selections. All doors except the front door were exit only. The furnishings were pretty worn out. The bathtub was very high to step into. Lighting in the bathroom was terrible. The parking lot was very rutted.
Rita
Rita,4 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 14 日
ANDrew
ANDrew,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 7 日
This property is currently closed
We booked this hotel in April to check in on July 3. When we arrived, a posted announcement was the first to inform us that the hotel had been closed by the health department on May 30. No one was at the motel to speak to, and hotels.com customer service was automated and completely useless.
We had to make a last minute search and booking for Independence Day weekend, that was more than twice the distance from our workplace and more expensive.
Now, we may have dodged a bullet (could have been bedbugs? Or black mold? Cockroaches?) but i really feel that the complete absence of customer service from both the Baymont by Windham St Charles and hotels.com was completely unacceptable.
Heather
Heather,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 21 日
Sign on the door they had been closed down. No warning. No where to stay
Michael
Michael,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 18 日
This property was closed by the city of St. Louis due to being unfit for human inhabitants. I did not get any sort of notification of this, until I tried to check in after my concert that I was in town for. Now Expedia is giving me the run around to get a refund because the hotel wouldn’t answer the phone when they tried to call— but the hotel is legitimately closed so of course they will not answer.
SHACOLE
SHACOLE,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 7 日
Kathy
Kathy,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 2 日
Needs a refurbishment
Nigel
Nigel,3 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 19 日
Matthew
Matthew,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 17 日
Friendly
Belinda
Belinda,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 16 日
So-S0
The hotel was under construction, the outside of the property looked run down and unkept and our room had a mildew smell.
The only savings grace was the staff was very friendly and accommodating.
WILLIAM
WILLIAM,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 13 日
complimentary breakfast was lacking
This hotel was not presented in the best light. Furniture was old and tattered. The breakfast was a lot of carbs. I went to breakfast all five days, and there was only mystery meat and sausage left on one of those days - no bacon.
Marlene
Marlene,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 10 日
The door peephole was broken and had toilet paper stuck in it. The tub floor was dirty and stained. Kleenex box had two tissues in it. There was a dark footprint on the sheet. Paint coming off the walls.
Melinda
Melinda,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 7 日
The property worked great for an over night stay to attend an event at the Family Center.
Andrea
Andrea,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 6 日
Emily
Emily,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 6 日
Very helpful friendly staff.
Kyle
Kyle,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
Some areas under construction- will be better when done I'm sure.
Uniquely
Uniquely,4 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 2 日
Bryan
Bryan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 2 日
Beth
Beth,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 1 日
I have stayed there before was good
The window leaked a little and the lady at desk was willing to move me but said we already unpacked. So it was ok. Very pleasant help
Mary
Mary,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 30 日
Nicole
Nicole,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
Our first room had the bathroom light laying in the sink. Our second room had a major leak on the inside of the window the night it rained. Water was everywhere.
Catherine
Catherine,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
I'd stay again
Quiet stay. Little trouble checking in. They did not have rooms ready at 4pm