I am a Diamond Member with Hilton and this by far is the worst property with Hilton I have stated with. The whole place smelled like mildew. Even the cookie was so stale it must have been baked a week ago. They gave us a $30 drink and food credit and then charged us $54 for a grilled cheese, Caesar salad and $13.50 for a rim and coke to be sure they charged more than the $30 credit. At checkout the girl didn’t even want to stand up to check us out. Done with Doubletree.
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
The Birds and a hotel stay
Came for the game, had a great stay. Ate at the bar, food was good too!
Llauren
Llauren,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月7日
Bad Experience
No Shuttle from the Airport to the Hotel we waited an hour in the cold called the Hotel 3 times and they said he is on the way each time after about 10 minutes on hold. The driver never showed up so finally we took an Uber. Got to the Hotel and the Shuttle was in front - asked the driver where were you we were waiting and he never acknowledged us and kept walking in opposite direction.
Had to actually switch rooms because the sink was clogged and especially of a loud noise the AC/Heating unit started making. Maintenance came to look at it and thought the wind was causing which we questioned but was tired so we packed everything and moved to another room. No key was giving to us for the room he said he would bring one up and slide it under the door, no key was ever brought up.
I found a dirty glow ring on the floor that house keeping neglected to pick and throw away. The pipe for the shower head had to be wrapped with a wash cloth because if you didn’t it literally sprayed over the shower curtain into the bathroom because it leaked.
On a good note the bed was comfortable as a consolation prize.
Dennis
Dennis,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Beverly
Beverly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Edward
Edward,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月3日
Nadirah
Nadirah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Holly
Holly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Giovanni
Giovanni,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
Services were amazing but upgrades are needed. We didn’t have a mini fridge to store drinks or food brought back from dinner.
Sequoia
Sequoia,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Kelli
Kelli,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月30日
Arielle
Arielle,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月30日
Overall I liked my stay.
Inside hotel was clean and fancy looking I loved the high ceiling in the lobby. My room was clean and didn’t have the weird carpet smell. The lighting wasn’t the best and I didn’t have a mini fridge or microwave. Maybe they charge more for the rooms with those amenities. I was there football Sunday so parking was crazy. I absolutely didn’t like that my security deposit will take 7-10 business days to be back on my cards.
Aaliyah
Aaliyah,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Leandro
Leandro,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
Mindri
Mindri,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月29日
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月28日
Overall the experience was good however the house cleaner did not vacuum very well from the previous guest, and the shower drain was slow in emptying
Robert
Robert,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月25日
Tamara
Tamara,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月25日
DT Philly trip
The staff was very friendly, room was clean and not bad for the price. I would definitely stay there again.