We walked in and the place smelled of rotten eggs. They had a tone of air freshener trying to cover the smell. We proceeded to check in and after they charge cards and done that’s when they say oh and the pool is closed. We rented 2 rooms. It was our daughter’s birthday and we stayed there for the pool. I then expressed that and they were not very nice about it but they offered to cancel the rooms free of charge. However they could have called people to let them know before hand but nobody cares. Luckily the Sheraton down the street still had 5 rooms available. I asked about how long the charge would stay and he said a couple hours. It was last Saturday still being charged and Incalled on Monday and she said wait a couple of days . Yet it’s Friday and still Marriott has holds on money. That can be detrimental to people if funds are low.
No microwaves or fridge in room. Inconvenient but they did have some down stairs for use. Air conditioning does not work. Staff friendly & helpful.
Adino
Adino,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
JOSHUA S
JOSHUA S,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Stacy
Stacy,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月1日
To be or not to be
My first room was not clean at all and the second room the toilet kept making this weird noise , also there was a slight stench in the room, overall the stay was great . Hotel is centrally located and room service is good!
jerry
jerry,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Troy
Troy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
Christopher
Christopher,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Jesus
Jesus,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月16日
Pool water was cloudy and appeared dirty, however the restaurant breakfast was good.