奢華的飯店，設有 2 間餐廳並鄰近穆罕默德五世廣場
Good hotel but pool was closed for renovations
The best hotel ever! The front desk is so polite and accommodating! The rooms are…
住宿表示有確實遵守GBAC STAR (凱悅)和Ecolab (國際第 3 方專業機構)等清潔與消毒措施。
機場接送的費用為 MAD 700 (每輛車 (單程，共 3 個座位)
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔；床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗，且住宿使用靜電噴霧器進行清潔和消毒。
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住相同的房間。
住宿確認有配合GBAC STAR (凱悅)，加強清潔與消毒措施。
住宿確認有遵守Ecolab (國際第 3 方專業機構)等清潔與消毒措施。請注意，不同國家和不同住宿的文化規範和旅客規定會有所不同，顯示的規定是由住宿業者提供。
Exotic and extremely friendly. The staff was excellent and very helpful.
Marie, 5 晚浪漫之旅, 2020年02月16日
This hotel does not worth the price we pay. My room door was not working during the 4 days I was there. I reported the problem to the reception but nothing was done. I opened the fridge and a cockroach was a inside, in fact the fridge was non cold at all. When I left I saw they charge me 3 more time an item I took only once from the fridge plus they charge me for a breakfast when I took only a tea after a colleague invite me to sit with him while he was taking breakfast. The receptionist removed these things from the bill. Taxi service not impressive, taxi drivers try Always to screw people up sadly. The attitude of some staff is not comfortable, they run against you with excessive servile attitude because they want money. I was not happy really this time
Angelo, 4 晚商務旅行, 2020年02月12日
Secure, lovely property. Very accommodating staff. Great location!
1 晚浪漫之旅, 2020年01月11日
Great location. Less good is service on transport advice. To-airport cab tried to overcharge. Secondly, front door and front desk Staff had no idea where English church service is and sent me to wrong place when the church was just behind the Hyatt parking lot so I missed Sunday church All very apologetic but could have been better service. "Living Room" lounge staff is great.
3 晚家庭旅遊, 2020年01月03日
Lovely looking hotel on the internet but, the service was appalling we had to go and search for a staff member to serve us ..for a 5 star Hotel shocking ! to say the least, took an hour to order refreshments and snack, music was thumping out in the main lobby couldn’t hear ourselves think. We ended up complaining to the receptionist who was very helpful and understanding. After a while we ended up asking for our drink and cheese to be sent to our room.In the morning when checking out we noticed that they had added 99 mad to our bill they said it was for local taxes but we pointed out our bill was all inclusive which was paid before we arrived. The receptionists/ apprentice had to keep asking for advice, it took over an hour to successfully check out. So not a good experience with the Hyatt group. Also lots of Noice coming from the area outside the hotel at the square. It sounded that we were at Jamaa Lafna Marrakesh lol
Angela, 1 晚旅行, 2019年11月10日
the staff is excellent and of course the facility is the ultimate. You pay for what you get!
1 晚旅行, 2019年10月04日
Everything was excellent unfortunately our booking with expedia didn’t reach the hotel electronically for a few hours the staff were very gracious letting us check in and advised us when the expedia booking/payment was received later that evening.
Gayle, 1 晚好友同遊, 2019年09月01日
We found check in and check out process disorganised, on our second night our chosen wine and local beer variety were unavailable due to none in stock
Carmel, 2 晚浪漫之旅, 2019年08月31日
Staff were lovely. Very attentive. Clean rooms. Great pillows and comfy bed.
1 晚好友同遊, 2019年06月06日
True 5-star comforts. Great room service and hotel car service for day trips or to the airport.
2 晚旅行, 2019年05月18日