Science City at Union Station - 10 min walk - 0.9 km
T-Mobile Center - 18 min walk - 1.6 km
Getting around
Kansas City International Airport (MCI) - 26 min drive
Kansas City Union Station - 7 min walk
Independence Station - 21 min drive
Lee's Summit Station - 26 min drive
Union Station Tram Stop - 6 min walk
Crossroads Tram Stop - 11 min walk
Kauffman Center Tram Stop - 16 min walk
Restaurants
Fiorella's Jack Stack Barbecue - 12 min walk
Spectators Sports Bar and Grill - 1 min walk
Panera Bread - 4 min walk
Burnt End BBQ - 7 min walk
One East - 7 min walk
About this property
Sheraton Kansas City Hotel at Crown Center
When you stay at Sheraton Kansas City Hotel at Crown Center, you'll be in a great location, within just a 10-minute walk of Crown Center and LEGOLAND® Discovery Center. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a 24-hour fitness center, a fitness center, and a garden. Fellow travelers like the helpful staff. The property is just a short walk to public transportation: Union Station Tram Stop is 6 minutes and Crossroads Tram Stop is 11 minutes.
Languages
English, Spanish
At a glance
Hotel size
720 rooms
Arranged over 42 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
WiFi and wired internet access in rooms*
Parking
Covered onsite self parking (USD 25 per day; includes in/out privileges)
Covered onsite valet parking (USD 35 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–11 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (late night)
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Shopping
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Working away
15 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
24-hour fitness center
An outdoor pool
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Biodegradable coffee stirrers
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Room amenities
Be entertained
55-inch Smart TV
Premium cable channels
Netflix
Hulu
Streaming services
Pay movies
Home comfort
Heating (climate-controlled) and air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Pillowtop mattress
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
WiFi and wired internet for a surcharge
Phone
Food and drink
Mini-fridge
More
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Special features
Dining
Spectators - This pub specializes in barbecue and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
Wired internet access is available in guestrooms for USD 17.95 per day (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 22 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay
Parking
Covered self parking costs USD 25 per day with in/out privileges
Covered valet parking costs USD 35 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 5:00 AM to 10:00 PM
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sheraton Crown
Sheraton Hotel Crown
Sheraton Kansas City Crown Center
Sheraton Kansas City Hotel Crown Center
Sheraton Hotel Crown Center
Sheraton Crown Center
Hyatt Regency Kansas City
Sheraton Kansas City Hotel At Crown Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel
Sheraton Kansas City Hotel at Crown Center Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel Kansas City
Frequently asked questions
Does Sheraton Kansas City Hotel at Crown Center offer free cancellation for a full refund?
Yes, Sheraton Kansas City Hotel at Crown Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Kansas City Hotel at Crown Center?
Yes, there's an outdoor pool. Guests have pool access from 5:00 AM to 10:00 PM.
Are pets allowed at Sheraton Kansas City Hotel at Crown Center?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Kansas City Hotel at Crown Center?
Yes. Self parking costs USD 25 per day. Valet parking costs USD 35 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Kansas City Hotel at Crown Center?
Check-in start time: 4:00 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Sheraton Kansas City Hotel at Crown Center?
No, this hotel doesn't have a casino, but Isle of Capri Casino Kansas City (6-min drive) and Harrah's Casino (12-min drive) are both nearby.
What is there to do at Sheraton Kansas City Hotel at Crown Center and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.
Are there restaurants at or near Sheraton Kansas City Hotel at Crown Center?
Yes, there's an onsite restaurant that offers barbecue.
What's the area around Sheraton Kansas City Hotel at Crown Center like?
Sheraton Kansas City Hotel at Crown Center is in Crown Center District, a short 6-minute walk from Union Station Tram Stop and 18 minutes' walk from T-Mobile Center.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 26, 2024
Cheryl
Cheryl, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 9, 2024
Amy Phillips's
Amy Phillips's, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2024
Stephanie
Stephanie, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 2, 2024
Andrea
Andrea, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Terri
Terri, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
Gretel
Gretel, 4-night business trip
Verified Hotels.com guest review
4/10 Fair
Aug 23, 2024
Always loved this hotel. This used to be a luxury hotel. Rates are more fitting for a medium quality hotel. The beautiful restaurant overlooking the lobby is now barren. Skies, the rotating restaurant on top is closed. The room was clean, but the shower was cold. Charged $25 a night for self parking. The manager offered Bonvoy points, but didn’t follow through. At $300 a night, including taxes fees and parking, there are much better stays in Kansas City. Extremely disappointed.
Alan
Alan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 17, 2024
Very relaxing stay with beautiful views!
Saundra
Saundra, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
Devon
Devon, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 15, 2024
Jordan
Jordan, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Aug 11, 2024
Crown center closes at 6pm except for a BBQ place til 10 and Spin Pizza til 9. That’s it. Spin is good. Expensive but good.
My issues with the hotel is the restaurant is horrible. The elevators are noisy and the pool was freezing. Yes it’s an outdoor pool but we’ve had hot 95 for a month at least and it’s outside/inside. 2 lights in the corridor worked (50ft) corridor.
I booked through Expedia and paid at booking. Surprise when I almost get home after checking out and driving 3hours home I get a notification of a charge on my card. For my stay. I call and someone made a “mistake”. I will be watching my statement.
The staff is friendly. And there is stuff to do in the area. The food choices need to stay open longer for people who stay there and happen to do something else during the day. Like watch the Royals.
Lee
Lee, 3-night family trip
Verified Expedia guest review
6/10 Good
Aug 9, 2024
The hotel was beautiful. We came
By train and although the convenience of walking through the elevated walkway was great, it was much further than we anticipated. Also access to the pool was hard to get to. The excercise facilities, restaraunt, and staff were excellent.
Matthew
Matthew, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2024
Great hotel, nice amenities & location.
Katrina
Katrina, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
mehmet
mehmet, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2024
Good hotel great service beds where very hard overall great hotel just needs softer beds in our opinion
Mathew
Mathew, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 4, 2024
Room wasn’t ready until after 6
Cherrie
Cherrie, 2-night trip
Verified Expedia guest review
2/10 Poor
Aug 3, 2024
Really don't have it together for large events that come to town. Some 80 people couldn't get into their rooms until after 530 What a mess.
Amanda
Amanda, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
Jul 31, 2024
The room was disgusting. The carpet was
The worst part. My son had a film of dirt on the bottom of his feet. We had been in the hotel twenty minutes. That is gross. We had to wear our shoes the whole time. Cleanliness was my only issue. Never going to stay here. First impressions are important still.
Nicholas
Nicholas, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 26, 2024
Amazing stay
Royer
Royer, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2024
Ana
Ana, 5-night business trip
Verified Hotels.com guest review
4/10 Fair
Jul 7, 2024
The pool was filthy! The elevator to the pool was malfunctioning and there were no stairs w/o employee escort which was obviously an inconvenience. The front desk associate at check in was difficult. Disappointing for the price of final cost over $500 per night.
Larry
Larry, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 4, 2024
Went well nice place , but someone broke window out of are truck in parking garage,
Todd
Todd, 1-night trip with friends
Verified Expedia guest review
6/10 Good
Jun 23, 2024
Not very clean
The service in the restaurants and bar was very friendly and attentive. The front desk were helpful. The rooms were not clean at all. We had two rooms that adjoined. My room had aspects that had not been cleaned. There were crumbs on the floor, hair on the shower wall, and the bathroom mirror and sink were dirty. Our other room had dirt on one bed and hair in the shower. Also, the bath faucet was leaking and the window curtain was stuck in the closed position. Regarding the last two issues, the staff was responsive and fixed those issues within a few hours.
Stephanie
Stephanie, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jun 19, 2024
Only downfall pre authorization stays on card still and it’s been 5 days :/ other than that hotel was amazing
Cassidy
Cassidy, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 17, 2024
It is all about the location!
A good weekend getaway for a festival. This hotel is in a great location with lots to see and do nearby. Convenient to the Crossroads, Union Station and Crown Center. The hotel is a classic Sheraton. The lobby is a wonderful place to gather and relax. The bar/restaurant was also good for gathering and socializing. We enjoyed the pool, but it is in need of a refresh. Although the deck has some nice flowerpots and furniture, the pool needed some TLC with a nice ring of muck around the waterline. Hot tub was not in service. Towels were thin and cheap.
We will stay at this hotel again because of the location.