My fiance and I ended a lovely day with a respite stay at the Sheraton. My fiance had knee surgery and looked forward to a hot bath. Instead he got ice cold water in the bath and a nasty surprise when the plug cover separated and revealed significant corrosion. I took pictures and reported the issue to the front desk at check out. They said take the problem to Expedia!
Deborah
1 晚浪漫之旅
10/10
Geraldo
1 晚旅行
8/10
Warren
1 晚家庭旅遊
8/10
The room was huge and great for our family with two tweens. We were disappointed that there is no longer an indoor pool, that was part of the reason we booked this hotel.
The television is outdated so there was no options for streaming or casting which also disappointed the kids.
The location is great to get to the mall and a quick ride into Boston.
真實旅客
1 晚家庭旅遊
10/10
Good customer service
Renette
1 晚旅行
8/10
Franck
2 晚旅行
4/10
We were given a room that had pets in it and it smelled.i had dog hair on my bed and it was on the carpet. They did change my room and apologized. They should be more careful during check in and not put people without pets in a room that allows it.
Francesco
1 晚旅行
10/10
tom
1 晚旅行
8/10
Jee yon
7 晚家庭旅遊
8/10
Gretchen
1 晚旅行
8/10
Katherine
1 晚旅行
8/10
Adam
1 晚旅行
6/10
Construction in and outside of the hotel with construction going on outside throughout the night. Would have recommended advising customers and lower cost of rooms during construction
Ashley
1 晚商務旅行
2/10
For the price ok...pool is down...they had a party in the ballroom and could hear the music on the second floor all night. Bathroom seemed dirty, different brand shampoo and conditioner which just seemed like leftovers. Not a big deal, just didnt smell clean. Mattress was lumpy.
deborah
1 晚家庭旅遊
8/10
Michelle
1 晚旅行
4/10
Extremely unimpressed with this hotel. The images online did not reflect what the hotel actually looks like. Everything thing was extremely outdated. The sheets were old and barely clean. Other than the receptionists and the restaurant/bar, everything was an absolute no. Do not recommend.
Keelah
3 晚好友同遊
2/10
There was no water service to the entire building!