綠焦點飯店 - 拉各斯

1. Taxi accidently dropped us at business office instead of reception. No one greeted me or redirected us until after we had offloaded two overweight duffle bags. I was told someone would come and retrieve those bags, but no one did, so I had to seek them out and lug the 2 50++ pound bags along the driveway and up the elevator to our room. 2. Booking advertised breakfast for 3, but the hotel claimed that was a mistake by hotels.com, and they made no accommodation for an extra breakfast. 3. Only 1 towel in room. Reception said there were no extra clean towels the night we arrived but said they would bring 1 in the morning (no need to call again). No one brought the towel as promised until I called again late morning. 4. Reception staff basically made excuses for the hotel through all these complaints. Very little concern for customer satisfaction.

I really enjoyed my stay in the hotel. The room was very nice and clean. The staff were very nice. The complimentary buffet breakfast was really good with varieties. I recommend it to anyone who wants value for money. The only area that requires improvement is the WiFi which wasn't stable

I stay at the Greenpoint at least 5 time a year, and

This hotel has a lot of features that aren't apparent in their ad. They have an exquisite outdoor pool with two large-screen televisions and the pool area is connected to the bar/restaurant and it stays open late. The rooms are very nice as well.

Beat my expectations hands down. There are actually rooms for improvements but what I got was nice. Very nice!

Wonderful!

The services of the hotel passed my expectations. Super cool hotel I must say.