The people were amazing, the bed great! The towels were soft and clean. The room was half way below the ground and there was mold in a lot of places. The door electronic worked but the handle did not work…but the other people there on the floor were great and friendly. I felt safe there with the nice people.
Tammy
Tammy,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 30 日
Donald
Donald,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 30 日
Spacious room, good location, worst smell ever
The cigarette and pot smoke smell at this property was unbearable, especially for a family trip with kids (traveling for a funeral, no less). I know this area of Knoxville well and assumed the hotel would be in much better condition than it was. The room was had was large, but we couldn't bear to stay in it due to the overwhelming smells in the room, lobby and hallways. I got a refund for one of three nights, wish it was more. This place is a mess.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 6 日
The reservation stated hair dryers were available upon request. I requested a hair dryer but was told that they do not have hair dryers. This was a first for me. The refrigerator in the room did not open fully as the door hit the stove. The bed was not comfortable and there were dogs barking consistently.
Sheena
Sheena,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
Ashlei
Ashlei,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 2 日
James
James,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 29 日
Location and my room was dirty, very poor housekeeping.
Penny
Penny,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 28 日
Horrible smell filled the entire room and room looked like a bull ran through it
Evan
Evan,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 25 日
We had to switch rooms for a stain on the bed sheet and the tv didnt work. But over all very nice stay. Staff was very nice. Definitely will stay again.
Russell
Russell,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 11 日
The only good thing was the clerk that checked me in. She was very nice and fast at checking me in. All the rest was bad: There was no toilet paper or holder. The sheets were stained red and brown. The sink and bathroom mirror had toothpaste residue. The toilet seat was dirty. The bathtub had a large pink mold ring around the drain, mold all over the tile, and soap scum on the tile walls. One of the side doors wouldn’t open at all (BIG fire safety hazard!) and another side door wouldn’t shut and lock. The property is dated which wouldn’t be so bad if it was at least clean and doors worked properly.
Desiree
Desiree,1 晚旅行
Orbitz 真實旅客評語
2/10 不太好
2025 年 4 月 27 日
Disgusting place
Joseph
Joseph,3 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 4 月 7 日
burn marks on tub, holes in walls, carpet real dirty, desk chain - arms loose, fabric torn, chair - fabric real dirty, inside lock only had two screws holding in door and those were loose,
bill
bill,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 4 月 5 日
Marsha
Marsha,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 4 日
K A
K A,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 30 日
Buggy weekend!
Room was not ready when we arrived an hour later than check in. Staff did their best to complete as quickly as possible, but the room was bug infested. Needless to say the wife was not happy!
Kenneth
Kenneth,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 30 日
I found another place to stay the second night I was in town - even without getting my money back. Dirty (horrible!), loud.
Do not stay here.
Kathryn
Kathryn,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 29 日
Nice clean hotel
Barbara
Barbara,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 28 日
Bonnie
Bonnie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 14 日
Ashlei
Ashlei,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 12 日
Dequante
Dequante,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 9 日
Dont be cheap and go elsewhere
Room smelled of cigarettes, clearly had not been cleaned in a few visits. Towels and bed sheets were yellow.
Nevaeh
Nevaeh,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 3 日
Gregg
Gregg,7 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 3 日
Did not have a reserved room available after overbooking, tried to charge more for a smaller room than my original room cost, and finally was told the second floor was the top floor by the attendant on duty after trying to make sure I was in a low noise area because I had my dog with me. This is a three-floor facility.
This is outside of the hotel's control, but there were several very odd individuals around the hotel. One individual was sitting on my car's front bumper and did not respond when spoken to. Overall an odd area and an unpleasant stay.