The staff is very friendly and helpful. I left some money in the room and found this out when I arrived Hirayu bus terminal after checked out. I called the hotel and the manager arranged one staff to hand the money back to me in the bus terminal. Thanks for such arrangement.
Jessie
Jessie,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2019年11月1日
Room/services/meal were all fantastic. However, the location is quite far from the nearest bus stop. It is a challenge if you travel with big luggage. Shuttle service (certain hour) between hotel and bus stop would help improve the rating.
Room rate is rather expensive.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年10月22日
Location is superb.
Nice and friendly staff.
Highly recommended
This hotel is well-positioned in the beautiful Kamikochi valley, with a very special outdoor onsen. Western style rooms were large (for Japan) but wi-fi only in lobby.
Brian
Brian,1 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2018年10月10日
Very nice and clean onsen. Kaiseki meal was good and a great experience. We stayed one night and then explored and hiked around Kamikochi for a day. You sleep on the floor on mats that they put out for you. Very comfortable and the floor is not hard at all. Beer provided in the fridge and there is a toilet in your room. No shower in the room as that is what the onsen is for...