Level R should just be closed. Each visit the roof top facilities is closed. Closes 7pm??? This is Dubai, life is alive once the sum is down. Management needs to think like s customer... for their experience NOT for their own convenience.
Saif on reception should find another industry to work in....perhaps a salon. Cares more about his hair placement then using knowledge, skill and process for customer checkin experience. Refused to accept anything else apart from the booking reference number. He used my phone to read the booking itinerary email and also couldnt find what he needed. Let Saif know it costs nothing to say "please, thank you, and enjoy your stay" with a smile, but is PRICELESS to the customers experience.
6.55am waited for over 7 minutes at the front desk... UNATTENDED. Until a security personnel came after seeing me on CCTV waiting. Finalled when reception staff came. He was rude, and abrupt because as a client of the hotel, I disturbed him.
I stayed in an adjoining deluxe room. I asked reception if it was occupied. They said no. I requested them to turn off its A/C as was causing cold draft wind under the adjoining door. Finally I showed reception on checkout my bathroom. They didnt seem to care too much. Leaking roof water dripping of floor in bathroom. I hope they fix it before next guest arrives to at least give their experience better than mine
Mark
Mark,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月21日
최악의 호텔
침대옵션 퀸사이즈를 선택했는데 싱글침대 두개를 붙인 침대가있었다. 두침대가붙은 중간지점은 움푹패여있어서 너무 불편했다. 욕실엔 냉수밸브와 온수밸브에서 뜨거운물만 나와서 샤워를 하지못했다. 너무뜨거웠다.칫솔과 치약이 없다. 발수건이없다. 객실 실내화가없다. 두번다시 가고싶지않다. 절대추천하지않음.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月15日
HASAN
HASAN,6 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月19日
Justin
Justin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月15日
Lots of happy places nearby walking distance
The place is located in area where you can shop and.have nice meals. THE PEOPLE ARE NICE. THE HOTEL IS NICE NOT THE EXTREMISTS OVER EVERY INCIDENTAL. NICE COMFORTABLE PLACE WHERE PEOPLE CAN BE NORMAL HUMAN BEINGS AND HAVE NICE DAY WITH LITTLE PROBLEMS AND HAPPY SMILES.
Tiffany
Tiffany,12 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年7月8日
Vugar
Vugar,3 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年4月19日
Stay away from this place, is super dirty, smells terrible, we had flies inside the room, bed sheets were dirty, bathroom super nasty.
Malena
Malena,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年4月8日
Azeb Yirga
Azeb Yirga,8 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年3月3日
very bad and old place so darty
mazen
mazen,4 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2024年2月5日
Hôtel Smell terrible ! Cigarette And cafard everywhere omg I paid 300€ for 2 night i stay only 1 discusting hôtel Never again !
yassine
yassine,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年1月7日
good stay
excellent location, friendly staff, good service, clean, furniture good but need more care, bathroom clean also need more tension, near to services, bus & metro, free parking, breakfast Indian restaurant
Mohammed
Mohammed,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年12月13日
Excellent
Excellent hotel with good connectivity. Staff Mr.Uzair has been extremely help during the entire stay. Thanks Uzair.
DINESH
DINESH,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年12月11日
Excellent
Very good hotel in terms of service.
Uzair from the staff is very helpful.
DINESH
DINESH,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年12月11日
Excellent
Excellent Hotel.
Good room service, very co-operative staff. Mr. Uzair from the staff is so very kind and ready to help with everything.
Thanks Uzair for so generous service.
DINESH
DINESH,5 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年12月1日
I left the hotel and didn’t stay even the first night, and when I try to cancel the reservation, it was pass out 6:00 pm , and I didn’t get back my money
TAMER
TAMER,4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2023年10月5日
Gabriel
Gabriel,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年6月12日
It was well kept but for the gym and part of the service
Diana
Diana,14 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年5月31日
Tilahune
Tilahune,8 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2023年5月26日
It was my second time
Mary Rose
Mary Rose,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年5月25日
Pienamente soddisfatto di tutto e tutti.
A due passi dalla metro Al Rigga in piena Downtown di Dubai mi sono trovato benissimo; è un pò datato ma pulitissimo, con una ottima colazione, col personale molto gentile. Corrisponde ad un tre stelle europeo ma in pieno centro molto vivace, accanto la metro che ti porta ovunque ad un prezzo straordinario non credo ci possa essere di meglio.
Claudio
Claudio,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年5月22日
Don't try my experience to stay there
Rooms are not proper. AC always has a noisy sound. toilets drainage isn't OK. The rooms are full of cockroaches.
It isn't worth than 0 star by the way.