Got there very tired so styed in the room. It smelled musty and felt damp. Found out later, after getting ready for bed the temperature control didn't work. The shower worked but not good pressure. I have thick hair so for me a problem.
Iva
Iva,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
Kathy
Kathy,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月5日
Late night arrival, tv not working
Good breakfast
Jonathan
Jonathan,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月30日
Nice hotel, with friendly staff, just a little noisy road traffic from the freeway.
Alistair
Alistair,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年7月11日
Only stayed one night. No complaints.
Vanessa
Vanessa,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年7月8日
Not too pleased.
The place was okay and decorated nicely. Landscaping poor-plastic flowers. Pool has not been in service for a long time. We had been looking forward to using it as we had a rain day. Our family had children who had been looking forward to using it. We should have been compensated for the inconvenience. Some of the children were directed to a neighboring facility where $10.00/child had to be paid. Our TV malfunctioned and another one in the group were up until 3AM while they tried to fix the air conditioning. They. Should compensate and let others know about the lack of the pool and they should fix other things like ice machines.
Carol
Carol,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月1日
Regina
Regina,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月24日
Not the cleanest
Nice and newer hotel, but they need to keep it clean. Had hair in bathroom sink, that very visible, and not a welcome sight.
Otherwise no issue
Merle
Merle,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年6月22日
Pool out of order.... but bed was great.
Peter
Peter,8 晚旅行
Orbitz 真實旅客評語
4/10 一般般
2024年6月20日
Toilet had not been cleaned when we entered.
Christopher
Christopher,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年6月2日
Great surroundings
Flora
Flora,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年5月26日
Peggy A.
Peggy A.,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月16日
Crystal
Crystal,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年5月13日
Christopher
Christopher,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月10日
Julie
Julie,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年4月30日
Room was very good but could had hotter water
Dale
Dale,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年4月11日
Our hotel room did not have running water and the toilet would not flush. We couldn’t even shower. Was never compensated for this inconvenience since I booked through Expedia. They said it wasn’t allowed. Simple phone call could have taken care of it.
The staff was never at the counter, they had a hand made sign that said they would be back sometime soon. Literally this was every time we came to the counter.
Very unhappy with the food quality
Audrey
Audrey,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年4月6日
Chaim
Chaim,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年3月23日
Buyer beware.
There are many concerns about this hotel. We reserved a room that would sleep 6. On our way they called to say the lock to that room was broken and we could not have that room. We purposely chose this hotel because of that 6 to a room. We were attending a large funeral and our adult children were coming and we wanted to stay together. So we said we would take another room if we could get the 6 to a room by Friday. That didn’t work out so the person working behind the desk told us that she would just arrange a room for our daughters to have. They were driving several hours and we knew they would be tired. Once our daughters got there they told us they were charging us for the room. This is all occurring at 11 at night after having attended a viewing for my friend all day. The front desk person said she never had told us the lock to the 6 person room was broken and that room didn’t exist and that because we booked through a 3 rd party site (hotels.com) that they cannot guarantee the kind of room we are getting. Eventually at my insistence the staff had to call the manager who did give us our daughters room free for the night. I have spent this long describing this because I think the untruths are told
Over and over again at this particular place. While overall the hotel is nice many people seemed to be having issues with inaccuracies in what they paid for and then what they got. The pool is also not working and hasn’t been for months. I just don’t like to be lied to.
Wendy
Wendy,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年3月22日
Kathleen
Kathleen,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年3月19日
Joe
Joe,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年2月24日
The property was a total bait and switch. We chose this hotel for girls playing in a sports tourney because it had a pool. The pool was closed without notice- it was still advertised as an amenity. The hotel smelled absolutely terrible. In the room, the lights didn't work, there was no hot water, and even things like hangers were broken. I tried to speak to someone upon checkout but no one was manning the desk. This is the absolute worst hotel experience we've ever had.
Allison R
Allison R,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年2月21日
Never again
The pool was closed the toilet in room 226 did not flush unless you lifted the lid off the coffee pot in the room didn’t work and if you didn’t lay in the middle of the bed you would roll out