Could not access the property and there is no one to call.
A total waste of money
Nic
Nic,1 晚商務旅行
Wotif 真實旅客評語
10/10 好極了
2024年10月24日
perfect for someone visiting melbourne for the first time
Jake
Jake,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月13日
It was dirty
Jamie
Jamie,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月29日
It had an odour and the walls were very thin.
Vanessa
Vanessa,1 晚好友同遊
Wotif 真實旅客評語
6/10 不錯哦
2024年9月15日
overall was a good location. lack of communication on how to check in. black hair was found on bed (i am a blonde) and heater didn’t work
Arabella
Arabella,2 晚旅行
Wotif 真實旅客評語
10/10 好極了
2024年8月16日
very spacious and clean all round was perfect will come back again
Khalid
Khalid,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月16日
Daniele
Daniele,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月12日
The title of the property is misleading. Whilst it claims that the apartments are serviced- this is not true- we stayed for 5 nights and the apartment was untouched throughout that time. Definitely no daily housekeeping was carried out and toiletries etc were never topped up.
Also the 24/7 service desk is again not true. We arrived at the place at around 6.30pm and there weren't any staff on site. We had to negotiate a lock box that we only achieved with help from some other people staying there Our stay was complicated as prior to arriving in Melbourne I received a text message (which I suspected was spam as it did not address me by name), telling us to go to 16 Arden Street, whereas all of our booking information said we were staying at Swanston Street.
We were only given one key, which caused some issues on the days that we visited different locations
The apartment was none too clean and the couch had white stains all over it. In addition, there were no instructions on how to use the television, the dishwasher or the heater and really no information about where the laundry was or luggage storage etc.
Before going on holiday we are careful to choose places that fit our needs and it is disappointing and unfair when the information provided is incorrect as we are elderly.
Suzanne
Suzanne,5 晚浪漫之旅
Wotif 真實旅客評語
8/10 非常好
2024年8月8日
Great location and value for money, spacious apartment style accommodation and seamless mobile app entry system. Would definitely stay again!
Patrick
Patrick,4 晚家庭旅遊
Wotif 真實旅客評語
6/10 不錯哦
2024年8月5日
Apartment was on second floor. Window is stuck open so very noisy from traffice an tram. Unable to use heater and tv as battieries flat in controller.
Melissa
Melissa,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年7月14日
Adel
Adel,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月30日
Alp
Alp,1 晚旅行
Wotif 真實旅客評語
6/10 不錯哦
2024年6月29日
The heater wasnt working so they bought me a oil heater
Teretimana
Teretimana,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月22日
No complaints at all was very happy with stay!
Tia
Tia,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年6月17日
Teretimana
Teretimana,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月13日
Adel
Adel,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月12日
Room was on second floor
Teretimana
Teretimana,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年6月12日
Keyless entry
Comfortable bed
Spacious though dining area was cold, because heater was in bedroom instead of lounge room
Shower was good
Nobody on property theyre all in Carlton
Washing machine goes
Dryer does not
Samsung smart tv
Teretimana
Teretimana,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年6月4日
Room next door had a n attempted robbery key system and the fact that there is no one to call in case of problems
Terence
Terence,3 晚旅行
Wotif 真實旅客評語
8/10 非常好
2024年5月29日
Great location
domenic
domenic,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年5月25日
Older unit in reasonable condition however rodent faeces was found in the sofa bed, which whilst advertised was not made up with bedding. The button on the toilet cistern is not fixed in place, there are paint splashes on the clear screen in the bathroom, the bathroom door is misaligned and does not shut properly and the shower screen needs cleaning. Deleting and re-downloading the app to gain electronic entry to the room/unit was not ideal at 130 am and if you number the room 15 B in the documentation please have 15B on the room. I won’t be staying there again