By far the worst experience I’ve had staying here and it’s my 4th time doing so. Mold in the ceiling near the vent. A used band-aid on the bathroom sink. The bathtub had a whole that was covered by a paper towel. The pullout bed was stained with what look like blood and long hair. Kitchen rug pulled up. Broken refrigerator. Mold on the shower mirror. Holes on windowsill platform.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
Not bad for the cost.
Check in went smoothly. Awesome view of the ocean! The windows had finger prints and the bath jets were shooting out hair. The curtains all had some sort of staining. Front desk was called and someone was sent up to clean. They did remove the parking and resort fees. The furnishings had all seen better days. We decided to stay an extra night and that was a hassle. I’ve never had to check out to check back in like it was a whole new stay before. That cause an additional hold to be put on my credit card that I was not happy about. Generally the room keys just get reprogrammed for the extra day. We did like that there was a small fridge, microwave and kitchen set up. We did a tour of the place and found out that they did have other rooms that are updated and appear to be cleaner. It’s a shame that you can’t get those on this app.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
ÓTIMO HOTEL, AMEI
MUITO LEGAL DESDE A CHEGADA, COM UMA ÓTIMA RECEPÇÃO PELA FUNCIONÁRIA MARGUERITA, QUE CUIDOU DAS MINHAS ENCOMENDAS.
NÃO SEI SE UM DIA VOLTO, MAS AMEI A CIDADE. SE ISSO ACONTECER, FICAREI NOVAMENTE NESTE HOTEL, TEM UMA SAÍDA EM FRENTE AO CALÇADÃO, PERTO DE TUDO. NOTA 10
Cleide
Cleide,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月2日
Need New Management
The first room (2104) did not have heat, no towels, then we were moved to another room (2203) and the carpets were filthy again no towels. The women at the front desk was so rude when I requested another room with larger windows so I can open if needed because I have a breathing problem, she just snapped at me and said she has no other room. I felt we should have been offered an upgrade because of all we were put through.This hotel is nothing like it use to be years ago. The front desk is the worst it's ever been and my husband and I have been going there for over 25yrs. Management won't even respond to complaints.
Deborah
Deborah,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Michael
Michael,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月26日
I wouldn't recommend to others.
Everyone was friendly, i love the service especially check in 😊 i love how convenient everything is around the hotel. I would definitely go back. The only thing I would change is the decor needs to be updated. The pull out sofa was peeling and in the bathroom im not sure but it looks like mold around the creepy looking mirror above the tub.
Adrienne
Adrienne,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Eddy Phin
Eddy Phin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月11日
Pretty good stay
Stay was nice.. but time to change the carpet...
Patsy
Patsy,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月5日
Always nice front desk people always look for your stay it really nice
Isiah
Isiah,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月10日
kathy
kathy,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月9日
The only thing I don’t like is that telemarketers call after staying there. We love the hotel and location. Our trip is to celebrate a birthday of a son that passed away. We can see the go cart track he spent so much time on from the room.
Timmie
Timmie,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月9日
Having smoke in lobby
Son
Son,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年10月8日
Dated
James
James,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月6日
Roberto
Roberto,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月6日
KATHERINE
KATHERINE,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月6日
Sofa sleeper is old and extremely uncomfortable. Shower had no pressure and mold on the doors. Furniture is worn. Stains on the carpet. Dusty tables. It was a real disappointment.
Jennifer
Jennifer,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月4日
Aaron
Aaron,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月4日
The rooms are beautiful and wouldn't mind staying again
Cleveland
Cleveland,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月1日
N/A
Vernon
Vernon,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月30日
Staff not friendly, smell bad, noise on streets, carpet on floor.....