Nice location , within walking distance of convention center. Breakfast was amazing, fresh food, made to order omelets. Very clean rooms. Only complaint was the service was slow, checking in took longer than expected. They ran out of linen for the pull out sofa bed. We were there at a time where over 15,000 people were in town. May have contributed to the slow service.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月9日
Great location, clean and friendly staff.
I stayed here because one of my children had an appointment at Norton. Great downtown location for our reason of stay or if even if you are in town to enjoy 4th street. If I stay in Louisville again, I will be staying here.
Libby
Libby,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月9日
First Baptist
First Baptist,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
5 Stars Accommodation
We’ll definitely stay here again! The winter storm forced us to find a hotel instead of driving through. Glad we chose to stay here. We were greeted by the friendliest valet and check in was quick. Hotel is recently renovated with modern, upscale decor. We had dinner at the hotel since almost all restaurants closed early due to storm. The server / bartender was really nice. She was so helpful and offered suggestions. Rooms are pristine and beds are comfy. Everyone we can across who works there are cheerful and hospitable.
Sherie
Sherie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Great downtown spot!
Great stay! Great location. Staff were so nice and helpful.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Justin
Justin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
No complaints.
The valet was very helpful I have a 94 year-old mother and he helped me get her out of the car and up to the room safely and the hotel staff was very helpful also.
Mark
Mark,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Brian
Brian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Melissa
Melissa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Rakesk
Rakesk,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月14日
They don't care.
Be aware that management of this hotel could care less about taking care of the guest. We had a parking issue, they didn't care. We had a mechanical issue with the bathroom toilet. They really didn't care. The MOD had a horrible attitude and was lazy/worthless. No chance we will ever stay at this property again.
Charles
Charles,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Ronald
Ronald,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月12日
Kim J
Kim J,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Jeff
Jeff,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月24日
Solid
The staff is excellent and they are very helpful. Free cook to order breakfast was great. Only issue was that the room had not been vacuumed. There were lots of crumbs on the ground. Everything else was good.
Brandon
Brandon,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月23日
Joe
Joe,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月18日
Pros and Cons about Embassy Suit
The Staff are very friendly, however the hotel has some parts not in the best conditions.
I had to chage rooms because of the noise of the central AC.
The location is good, but a bit noisy.
The CVS by the entrance is very convenient.
The cleaning system is good for the environment and sacing costs, but in my case it didn't work as requested.
We also had to evacuate the hotel due to a small fire at the 5th floor. It was not a pleasant experience, but I am happy that the fire alarms worked so good.
The hotel offers a shuttle to the airport and breakfast. The highlight are the made to order omelets!
Depending on the room you can enjoy an amazing sunrise!