Hotel was ok overall, except for minor faults in the cleanliness and the facility (bathroom).
However, the problem was the loud music from outside. Perhaps, there is a club of some sort.
The music was blaring all night, which made it very difficult to have a sound sleep.
I strongly think the hotel management should manage this problem for the potential hotel guests.
NAK YOON
NAK YOON,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月5日
hanbyul
hanbyul,5 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年10月20日
Hotel Reception Problem
Check in process was long, because hotel staff asked for hotel voucher, and there was no information about breakfast. The next morning, hotel staff informed guide that no breakfast included. They should have informed guide at the time of check in - so we could decide whether we had breakfast at the hotel or outside. Not Recommended to book this hotel online in the future, as there were a lot miscommunication occurred.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年9月21日
CHANBONG
CHANBONG,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年8月23日
Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either.
Anthony
Anthony,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2023年8月3日
I stayed for seven nights. Bathroom cleanliness was horrible especially the shower. The only thing that is clean in the room is the bed. Staff are amazing though.
Elisabeth
Elisabeth,7 晚旅行
Orbitz 真實旅客評語
2/10 不太好
2023年7月14日
Terrible service from the staff. Not trained properly to handle situations and they told me to go ahead to complain to their management. Rude and very unprofessional. With the price, there are many other hotels around the area thats worth your money.
Chang Ming, Carey
Chang Ming, Carey,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2021年12月26日
CHANG IL
CHANG IL,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年9月22日
Herry
Herry,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年8月10日
Nice hotel, Great Staff
真實旅客
1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2021年4月12日
It didn't feel like a 5* hotel. 5/10 points.
Good vibes, but the condition is not really good. The water in the sink didn't flow away properly. Also we requested for a room with a view on the city, but didn't get it. After asking the reception a second time, we still did not get it, even though there was availabilities as shown on hotels.com. Hmmmmm... Also the breakfast was very poor. However: It wasn't bad stay, but we def expected more from a 5* hotel.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年5月23日
Very nice hotel, Great staff, will book again once I am in the area again, hopefully Expedia fixes my account by then!
真實旅客
1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2020年5月10日
真實旅客
1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2020年4月30日
Nice Wyndham hotel that was previously the 5 Star Pullman City Centre Surabaya.
真實旅客
7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2020年3月19日
Wenny
Wenny,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年3月17日
Near to a major shopping centre. Staff are very friendly and accommodating