The hotel is located quite far from the main road, and the balcony furniture was damaged. Also, the sliding doors were difficult to open. Other than that, the stay was fine, but compared to other good hotels I’ve stayed at in Goa, this one was just average.
Manoj
Manoj,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月13日
Garima
Garima,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月8日
Meena
Meena,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月22日
Awesome service at the Novotel Candolim spa
We had an excellent stay. Of special mention are the staff at the Food Exchange. Our son is a special needs child who eats a very limited range of foods. They made every attempt to take care of our kids.A special shout out to Avi, Shubada, Shailendra, Chef Mahendra and the rest of the team. A big thank you!
Gerard
Gerard,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年6月6日
Room allocation was late, staff service not at par to expectation of Novotel. Indoor sports and kids activities are mostly paid and prices are on higher side.
Maulesh
Maulesh,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年3月29日
Courteous and very friendly staff in the buffet restaurant, especially Ms. Yashoda if we got the name right. Indian food is the highlight, we ate the same cuisine for 4 days straight and still wanted more. Good pool area as well. Great location next to the buzzing Candolim beach road.
RK
RK,5 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年2月28日
Another Novotel fail. Property was tired, outdated, Had to request a room change due the overpowering smell of sewerage emanating from the bathroom. They sent someone up with a bottle of air freshener!! I sent him away and enforced the room change.
I will not knock the room staff efforts as they certainly were very willing to assist and serve generally. Except the breakfast staff who acted like they’d only just crawled out of bed, grumbling and scowling
Not a chance I’ll use the Novotel or Accor chain of hotels ever again
Dave
Dave,3 晚浪漫之旅
Wotif 真實旅客評語
4/10 一般般
2024年2月27日
would not prefer for my next stay
Dhara
Dhara,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年2月9日
Novotel Goa spa resort
This was my wife and I first time in Goa. We chose Novotel based on its excellent reputation and we had stayed in Cairo at that Hotel. Although the actual hotel is need of updating, the service from the staff was more than enough to make up that. In particular Rahuldev, Subarnh, Rohin ,Subhiv, to name but a few. There kindness and genuine attention to our needs was impeccable. Our stay was made more pleasurable by having such great service by the team at the Lotus restaurant! Really appreciated and thank you.
Hitin
Hitin,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年2月5日
m
Poorvi
Poorvi,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年1月27日
Arunkumar
Arunkumar,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年12月9日
"Exceptional Hospitality
Novotel Gotel and spa in Goa impresses with its vibrant atmosphere, friendly staff it’s an old well maintained property.Kids loved the pool area and it’s close proximity to candolim beach makes it an ideal retreat.
Guests consistently praise the Novotel resort and Spa in Goa for its exceptional staff. The team is recognized for their warm hospitality, attentive service, and willingness to go above and beyond to ensure a pleasant stay. From the reception Linda, Shambhavi and Anchal at the restaurant, Daljit,Avi and Shubatra have been really helpful and were always around and took good care of us and not to mention Francis from the pool bar makes some amazing cocktails a must try,visitors often highlight the friendly and helpful demeanor of the staff, contributing to a positive and memorable experience at Novotel Hotel and Spa Goa.
Vikram Varma
Vikram Varma,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年10月20日
Luxury and kid friendly hotel.
Bala Krishna
Bala Krishna,4 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2023年10月18日
Debi
Debi,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年7月25日
Sagar
Sagar,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年4月10日
Very tired and shabby looking property. Rooms, spa, pool all in need of some serious TLC and a renovation. Rooms are small and there were musty smells that frequently entered our room presumably from the AC. Staff were young and inexperienced. Everything took sooooo long or had to be asked for several times. There also appeared to be a complete lack of anyone in charge - front of house, in the reception which probably explains the erratic/ non existent service. On reflection the best service came from the main entrance security who always said hello / smiled / were friendly whenever we entered or arrived. I can only assume they were outsourced! On the plus side the food from the al la carte menu was ok. Definitely wouldn’t return. Much better and cheaper places to stay in Candolim.
Kate
Kate,3 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2023年1月30日
admin and
admin and,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年1月29日
Avoid Novotel
The room cleanliness was poor
The window was open and there were mosquitoes in the room
I found cockroaches in the bathroom.
The room had a strange bad smell lingering on, thankfully we had aroma candles and that helped.
The parking staff deserve compliments for managing in a very constrained space.
Vikram
Vikram,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年11月19日
Great staff and very accommodating. We really enjoyed our stay.
Piyush
Piyush,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2022年7月6日
Amazing
Digvijay
Digvijay,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2022年5月4日
Mixed bag
Mixed bag.
A lot of areas for the hotel to improve upon - service and room housekeeping being two of the major ones.