Stayed 2nights,the hotel WiFi was still failed to connected on and their guy did not solve this problem. Outside the hotel, there were some noises happened during to the midnight.
An-Ting
An-Ting,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2020年1月8日
Bad customer service in penang
The room is hot in day time & air cond is not working properly. The man at the reception refused to change the room and told us all the room are the same.He give us another room card to keep the air cond running while we go out for dinner.
After 3 hours, we come back and the room is still warm. The night shift staff speak foul language when we ask to change to another room. Also he trick us to go up and down 3 times to change the card/pouch/breakfast coupon tjen change another room for.us.
We have over 20 years experience of travelling and never see something like this before. We should tell everyone we know that penang should not be on yr list of travel
waiying
waiying,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2019年6月6日
Fine
The bed linen is shorter than mattress and the blanket is centenary old. Besides, everything is fine.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2018年1月21日
Menglong
Menglong,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2017年7月5日
優點:交通方便, 行不到十分鐘, 便是巴士總站 和渡輪碼頭, 還有附近便是境點和夜市.
決點:到逹後 check in , 接待處的男職員找不到我們的訂房紀錄, 幸好找了很久後才找到, 另我們虛驚一場,到我們 check out 時, 要我們交出白色收據才可取回按金, 但是我們没有什麼收據, 最後, 酒店職員找到那收據, 原來是 check in 時那男職員没有交給我們, 又虛驚一場.
We had a really good stay. Friendly staff and clean room. Booked the twin sharing room and the beds are pretty big.
Chin
Chin,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2018年10月26日
The staff were very helpful and pleasant.
A good location close to the bus and ferry terminal and near all the attractions and Little India.
Again fantastic staff. 👍😃
Jules
Jules,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2018年9月8日
NUR KHAIRUNNISAH BINTI
NUR KHAIRUNNISAH BINTI,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2018年2月2日
Great staff and location
Very good location. Staff very helpful and pleasant. I paticulaily appreciated Mr. Peter for his knowledge, his patience and good cheer.
john
john,12 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2017年5月14日
Ok hotel
It is very near to murals area,food and transportation. Same breakfast served everyday while we stayed here (eggs,sausages,baked beans,toast,coffee/tea). Ok for the price.
Donna
Expedia 真實旅客評語
10/10 好極了
2017年5月7日
Perfect place and strategic.
That was fun and relax. Breakfast was nice. But, WiFi connection is so disappointing.
Danial
Expedia 真實旅客評語
8/10 非常好
2017年3月19日
真實旅客
Hotels.com 真實旅客評語
2/10 不太好
2016年12月23日
I will never stay here ever again
I will never stay at this hotel
Poor service
Room stink
Soap dispenser empty
Poor free breakfast taste and only for 1 dish per person with no topup
Arrogant female chinese at receptionist
Nurfarrah
Hotels.com 真實旅客評語
4/10 一般般
2016年3月16日
GOOG location but very poor maintenance
Near bus terminal and the old city yet away from main hustle. Breakfast food and service good. But the cleaning very bad: I asked for room cleaning once only in 5 days but nothing was cleaned: not the bathroom, nor the tables and glasses; they only changed the sheets and towels. As for the guy at the reception, he was a real useless jerk, making mistakes all the time: wrong dates on my breakfast tickets and failing to extend my stay as I had requested, and never ever apologizing.
traveler
Expedia 真實旅客評語
6/10 不錯哦
2015年12月28日
Ok to Stay
The hotel is just nice for the price and cleanliness.
Lee Ling
HotelClub 真實旅客評語
6/10 不錯哦
2015年9月2日
very lousy outside.. have opera cina during that time..