HI Hotel Impala

3.5 star property
Hotel with restaurant, near Alameda Hidalgo Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HI Hotel Impala

Building design
Executive Room | Hypo-allergenic bedding, down comforters, laptop workspace
Point of interest
Reception
City view from property

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Free parking
  • Pet friendly
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The price is $32
includes taxes & fees
$26 per night
Dec 4 - Dec 5

Room options

Available filters for rooms
Showing 7 of 7 rooms

Double Room

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
Rainfall showerhead
Private bathroom
Hair dryer
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
Rainfall showerhead
Private bathroom
Hair dryer
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

Executive Room

Highlights

Soundproofed
Individually decorated
TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Down duvet
Rainfall showerhead
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Quadruple Room

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
Rainfall showerhead
Private bathroom
Hair dryer
  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

Double Room Standard

  • Sleeps 2
  • 1 King Bed(s)

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Colon #1 Col. Centro, Querétaro, QUE, 76000

What's nearby

  • Alameda Hidalgo Park - 5 min walk - 0.5 km
  • Querétaro Cathedral - 12 min walk - 1.0 km
  • Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km
  • Josefa Ortiz de Domínguez Auditorium - 18 min walk - 1.6 km
  • Corregidora Stadium - 4 min drive - 3.7 km

Getting around

  • Queretaro Intl. Airport (QRO) - 36 min drive

Restaurants

  • ‪Taquería el Torito - ‬1 min walk
  • ‪Los Bisquets de Obregon Queretaro - ‬5 min walk
  • ‪La charamusca - ‬1 min walk
  • ‪Tortas Filos 736373 - ‬1 min walk
  • ‪Tortas Filos - ‬4 min walk

About this property

HI Hotel Impala

HI Hotel Impala features a rooftop terrace and puts you just a 5-minute drive from Aqueduct of Santiago de Querétaro and Corregidora Stadium. Guests can visit the fitness center for a workout or grab a bite to eat at Mesón Alameda, which serves breakfast and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace.

Languages

English, Spanish

At a glance

Hotel size

  • 112 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • 3 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Mosquito nets
  • Fitness center
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping

Special features

Dining

Mesón Alameda - This family restaurant serves breakfast and dinner.
Sky Garden - Onsite rooftop bar. Open select days.
Cafe con Verde - Onsite coffee shop. Open daily.

Fees & policies

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 72 to 200 for adults, and MXN 72 to 200 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 500 per stay
  • Pets are allowed for an extra charge of MXN 200 per pet, per night

Parking

  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

HI Hotel Impala
HI Hotel Impala Queretaro
HI Impala Queretaro
HI Impala
HI Hotel Impala Hotel
HI Hotel Impala Querétaro
HI Hotel Impala Hotel Querétaro

Frequently asked questions

Does HI Hotel Impala offer free cancellation for a full refund?
Yes, HI Hotel Impala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HI Hotel Impala?
Yes, cats and dogs are welcome. There's a charge of MXN 200 per pet, per night, and there's also a deposit of MXN 500 per stay. Service animals are exempt from fees.
Is parking offered on site at HI Hotel Impala?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at HI Hotel Impala?
You can check in starting at 3:00 PM. Check-out time is 11 AM.
What is there to do at HI Hotel Impala and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near HI Hotel Impala?
Yes, there's an onsite restaurant, Mesón Alameda.
What's the area around HI Hotel Impala like?
HI Hotel Impala is in Downtown Querétaro, a short 15-minute walk from Aqueduct of Santiago de Querétaro and 5 minutes' walk from Alameda Hidalgo Park.

Reviews

7.0

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Too noise you can’t sleep well in a very comfortable bed
Dora, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Expedia guest review

2/10 Poor

Emmanuel, 1-night trip
Verified Expedia guest review

8/10 Very Good

The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Bryan Daniel, 1-night trip
Verified Expedia guest review

2/10 Poor

Definitely not a good hotel. Very bad hotel, no AC, no amenities, terrible location, shady everywhere you go
Pierre, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

has loud music, they tell me until 02.00 so i will not get any sleep. I will NOT be back!
Brian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and very comfy bed. The room is nicely decorated. It has its own bar and restaurant, but there also lots of eating options nearby to fit all budgets. The famous Alameda park is right across the street.
Brian, 1-night trip
Verified Expedia guest review

6/10 Good

XIMENA, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice
Carlos, 1-night trip
Verified Expedia guest review

8/10 Very Good

Me gusto que podia llegar a muchos sitios caminando
Guillermo, 2-night trip
Verified Expedia guest review

6/10 Good

Noisy
J Froylan, 1-night trip
Verified Expedia guest review

8/10 Very Good

Not bad, great parking, great location. Fair price. Safe part of town very close to the center.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good Budget Option
This hotel is a good option for the price. The room was clean and everything worked, no frills but secure with a comfortable bed. There is also loads of shopping in the area and centro is a quick walk away. The desk woman in the morning is very cute, so that’s a plus.
1-night trip
Verified Hotels.com guest review

6/10 Good

Location is awesome. Cleanliness is poor.
JESUS ANTONIO ROCHA, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

JESUS, 6-night business trip
Verified Hotels.com guest review

6/10 Good

Parking garage is narrow, could not fit our expedition, had to do street parking. AC Window units not functional. Prostitution nearby.
Ambar, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything is excellent.
Daniel, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice hotel with a noisy rooftop patio. Be sure to request a quiet room. Comfy bed and nice bathroom made this a decent one night stay
Brian, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

gabriel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great ando friendly
Verified Expedia guest review

6/10 Good

Great location, nice room and nice property. Lots of points of interest within a few minutes walk. The problem is the noise… the street noise is just about tolerable but the music from the Terraza (rooftop cafe) was ridiculously loud. I had planned to eat there with friends but we went elsewhere because it was so LOUD. The hotel has about 5 floors, I was on the second floor and the music could be heard from my room and was intolerable. As much as I liked the hotel, I won’t stay here again on a weekend and do not recommend it
Brian, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

recepcionista por telefono pesimo servicio
todo estuvo muy bien, excepto al checar al hotel directamente!!! el 12 de octubre a las 9:00 pm! la senorita que contesto,; muy mal y grosera; nos dijo que ya no tenia cuartos, preguntamos tres veces que si tenia donde guardar el automovil!! y hasta la cuarta nos dino que si!! le dijimos que en la aplicacion devia que si habia cuartos!! pella dijo no es cierto no hay cuartos hasta manana!!! esa es mi queja!! reservamos por la aplicacion y mo hubo problema
Andres, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Isabel, 1-night trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Orbitz guest review

8/10 Very Good

Buena relacion precio beneficio
Centrico, muy buen servicio, muy recomendable, las installaciones son un poco viejas pero son muy funcionales, la comida muy buena.
Dago, 1-night trip
Verified Expedia guest review