Issues with getting lounges around the pool and at the ocean. People leave their towels on the chairs and never seem to show up. Also towels are hard to get sometimes.
Elizabeth
Elizabeth,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Yunis Lourdes
Yunis Lourdes,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月9日
agustin
agustin,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月31日
Un buen hotel en una bella bahía
El hotel es muy bonito y con varios ambientes, los bufets de desayuno y comida son muy buenos, las hamburguesas junto a la alberca excelentes, los restaurantes de especialidad están bien a secas, tuvimos 3 habitaciones 5318 ( no se podía templar el agua de la regadera o fría o hirviendo), 5320 no servía la televisión, los snacks del servibar no se reponían diariamente, hace falta mas entrenamiento y atención al detalle,
Carlos Roberto
Carlos Roberto,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
Corey
Corey,7 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
EXCELENTE HOTEL
EXCELENTE HOTEL, EXCELENTES TODOS LOS RESTAURANTES Y LA PLAYA DIVINA.
monica
monica,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Property was excellent, the staff and customer service level here is amazing!! A few things to note:
- The restaurants are great, we loved the Japanese style and French one. I will warn in advance room service, the poolside grill, and buffet are NOT good. My wife got food poisoning from the poolside grill on the last few days of our trip..
- The relaxation factor here is excellent however if you are looking for more of a party/fun vibe this is not the resort for you. The pool is divided into a quiet and loud side, the loud side has a strict policy on certain music played at certain times and all activities are on a very tight schedule.
This was an amazing experience and we have plans to go back, just figured these two are important things to note when considering booking here!
Aidan
Aidan,9 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年12月9日
Bruce
Bruce,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年12月8日
Very enjoyable vacation. Only downfall was getting food poisoning and lost an entire day at the resort.
Dale
Dale,7 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年12月7日
The staff was soooo lovely. Pools were great. The food was ok but not amazing. We would go back.
Christina Michelle
Christina Michelle,8 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年12月6日
Nice
Gabriela
Gabriela,10 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年12月5日
We were excited to try out a Secrets property. We had always enjoyed our Dreams resorts and always believed Secrets would be an upgrade. This resort was average. Things we enjoyed, it was quiet and laid back. Beach was beautiful and swimming was nice. The ocean is a bit of a walk from the chairs a bit of an incline coming back to chairs and a bit difficult so if you have mobility issues and like the beach it might not be for you. There is a beautiful spot to take in the sunrise. Go to the left way down the beach between two signs is a path! Recommend taking in a sunrise! Hotel is clean. Food mediocre. However we highly enjoyed the Italian restaurant Cin Cin, the Oaxaca Mexican buffet night and the Teppanyaki and the wings and chips at Barefoot grill. Service is less than fair. It seems that staffing may be an issue. Most of the bartenders seemed aloof and not even happy to be there. Drinks were meh! Drink Service by the beach was excellent! They come by often and always check in. Overall it was a typical average all inclusive. Not what I was hoping for from a Secrets.
Lea
Lea,7 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年12月5日
Luis
Luis,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年12月1日
Food was below average when compared to vacations at other properties. Drinks were OK but watered down it seemed. On the positive, fitness club was very good, with great spin bikes and views of the beach. Property is far from town, so you are essentially captive and cannot easily leave. AC worked great
Warren
Warren,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月28日
la verdad que es un buen hotel y lo recomiendo
oscar
oscar,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月25日
Todo excelente solo el pago expidia ofrce a meses en el lugar no se puede pagar asi
Hansel
Hansel,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月22日
Me encantó. Regresare cuando tenga la oportunidad
Luis Antonio
Luis Antonio,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月21日
Karla
Karla,5 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年11月18日
Secrets is located in a beautiful swimming bay. The views are spectacular. Unfortunately, there are not enough amenities for the number of guests they host. There are few bars and the barefoot grill was always full. Breakfast, lunch and dinner lines were typically 30minute wait.
Jeremy
Jeremy,7 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年11月17日
EDGAR FERNANDO FERNANDEZ
EDGAR FERNANDO FERNANDEZ,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月13日
Room was wonderful, very clean and everything you needed. Rain shower and big bubble tub. Fridge being stocked was hit and miss, but bar was close. Lots of bars. Lots of activities. Musical guests were ok. Food was good for the most part. Property was way away from everything in the area. $85 pesos ride to town. Not really convenient to walk anywhere from the resort. Staff was good mostly. Some bar tenders were not nice. Pool water was very warm. Chairs at the pool were often saved and left vacant for hours, even though they tell you not to. Mostly a good place to stay.