Unfortunately, it was a disappointing experience from the very beginning. It started when we went to the lockbox to pick up our keys but they were not there, but no one seemed to think they should contact us to let us know that. Had to wait over 20 minutes past the time we were told we could check in. Next, we get to the parking garage and there is no key fob attached to our bundle of keys. So that caused a bit of a back up, to say the least for us in the garage.
Then, in the condo, in order to turn on the bathroom light, you had to have the light out in the entryway, turned on which also turns on what they claim to call a second bedroom, which is no bigger than a closet with temporary walls up. So if you got up in the middle of the night to use the bathroom, you had to turn basically every light on in the place. The bed and pillows were terribly uncomfortable. There were no pillows or blankets for the fifth person who had to sleep on the pullout couch. Claimed to have body wash, but there was only a bare minimum of it left when we checked in. The balcony was filthy.
