Its a beautiful place. The wayer is beautiful, lobby is nice.
The rooms are a little "tired". Need a little updating and love. The food is a solid 5 out of 10. Its not bad but not geeat.
The one main negative is, when i go on a vacation, i dont want to be bothered with sales pitches and people in the hotel, the beach and staff trying to sell me stuff. I just want to rest. Maybe its a cultural thing, but i didnt want to be bothered about sales pitches about their new hotels or folks selling arts or crafts on the grounds or beach .
This hotel is not bad its just not what i would call a 5 star like its advertised as.
DAVID
DAVID,4 晚浪漫之旅
Travelocity 真實旅客評語
10/10 好極了
2024年10月8日
The food was amazing, sooo many choices and everything delicious. The staff were friendly and helpful.The grounds were immaculate, so well maintained. The golf cart transportation was very convenient and the drivers were so friendly and polite. One of the best vacations ever.
Susan
Susan,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月26日
Great in general.
Carlos
Carlos,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月19日
chrtisina
chrtisina,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月19日
Excelente
Excelente hotel como os outros da rede. Restaurantes muito bons e variados. Atendimento muito bom mas a gorjeta faz parte da cultura. As praias são lindas mas com o problema das algas. Sobre a alimentação somente as sobremesas não agradaram muito. Bebidas muito boas.
Gerson
Gerson,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月19日
The whole property runs on an app. They don’t have any physical maps or anything. It was very frustrating to have to be on your phone all day to navigate. Additionally, we needed some thing from client services (toothbrush, robes, towels) little things but important. And we completed the in app request and nothing happened. We chatted with guest services through the app 3 times and still didn’t receive the items and complained once in the app because we didn’t get them and because of that it prompted a phone call and we explained we were just looking for some towels (literally only had 2 and no hand towels at all) and toothbrush, robes. And they said no problem we will send them now. And they never came. It became comical, thankfully it wasn’t something critical. We gave up after that. We never did receive the items.
Other then that the staff were very nice , alothough a large percentage of them did not speak English and communication was quite hard.
Kim
Kim,7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月17日
Hotel lindo com funcionários mal humorados
Gostamos muito da estrutura física do hotel , lindo mesmo. O que não gostamos foi da antipatia dos funcionários , eram muito mal humorados e a recepção cheia de regras e zero flexibilidade. Comida é linda porém não achamos boa.
Lucas
Lucas,8 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月14日
Angel
Angel,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月14日
Caio
Caio,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月12日
Gustavo
Gustavo,9 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月10日
Everything was very good
Oleksii
Oleksii,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月7日
Rooms need a bit of updating but otherwise our stay was great, staff is trained well to take care of guests; the food variety and quality is very good, especially the restaurants for dinner. I like that this resort has umbrellas on the beach as not all resorts do.
Enejda
Enejda,10 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月6日
Food and stay and enough clear water beach walk.
SANJAY
SANJAY,4 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月3日
Chabie
Chabie,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月1日
El hotel lindo, es una excelente experiencia
Gabriela
Gabriela,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月29日
Service is awesome… Manuel, Rafael, Domingo and Luisa were excellent. Definitely will be back multiple more times