Instalaciones aceptable así como los alimentos, buen servicio del personal pero pudieran mejorar la calidad de los alimentos, algunas instalaciones están cerradas y le hace falta una remodelación.
Miguel Angel
Miguel Angel,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 31 日
Martha
Martha,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Norma
Norma,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Federico
Federico,5 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 22 日
MANUEL E
MANUEL E,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 13 日
ANDREA
ANDREA,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 30 日
Dot
Dot,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 25 日
Lois
Lois,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
Blanca Edith Sanchez
Blanca Edith Sanchez,4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 2 日
The only reason why I don’t rate the property as terrible is because our bartender at the pool was amazing and suggesting drinks for us to try. But as soon as we go there nothing was explained to us, the memberships and the different levels and restrictions, we were never give a towel card so we didn’t have towels for the first for the pool, we had to call down several times for our bags to be brought to our room since they took them when we arrived, when Luis was supposed to reservations for the restaurants he which the times and dates (disrupting our plans for my sister’s Birthday Dinner) and it wasn’t shared that the property was under construction. There were multiple times that we had to take the long way to our hotel room because the construction blocked our way to get to the elevators. Each day it seemed like there was a new problem and when we went to address it we were shrugged off because we booked on Expedia. They made it a point to be clear that since we used Expedia that they would address our concerns at their convenience. I would highly recommend staying somewhere else especially since the only time they appeared to have everything together was when it looked like there was a site visit happening. It was apparent by all of a sudden, the lifeguard equipment being hung by the pool, the once two out of the four bathrooms stalls(by pool) now miraculously fixed, handicap was available, and the bucket that was used in the bathroom to catch the overflow water was gone
Dharma
Dharma,5 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 2 日
save your money and go elsewhere .
the food here is terrible.
the staff is rude.
the walls are paper thin. would not recommended at all.
Crystal
Crystal,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 1 日
I stayed at this hotel recently and was quite disappointed overall. The food was a major issue—options were extremely limited, and what was available was often stale or unappetizing. For the price, I expected much better quality and variety.
The hotel itself is clearly in need of repairs. The pool area, in particular, stood out for the wrong reasons—several tiles were broken, and it didn’t feel like a safe or relaxing space to use. Other parts of the property also felt dated and poorly maintained.
The one saving grace was the staff.
Unfortunately, I wouldn’t recommend this hotel. The staff deserve better, and so do the guests.
Nick
Nick,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 31 日
Friendly staff. Lobby area and lobby bar under construction
Lisa Elaine
Lisa Elaine,7 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 29 日
David
David,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
Emma
Emma,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Excelente lugar,! Todo excepcional
Carmen
Carmen,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Maribel
Maribel,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Cesar
Cesar,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
Amazing spot and would recommend to everyone staying here
Brandon
Brandon,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 22 日
The property is very nice. The beach fantastic. There is room for improvement regarding the food.
JORGE
JORGE,5 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 21 日
We stayed at GR Solaris Lighthouse Los Cabos from May 14–21, 2025, and were extremely disappointed. The listing promised 6 restaurants and 4 bars — but one buffet and one bar were closed, the sushi restaurant wasn’t in the lighthouse as advertised, and pool tables were unavailable due to closures. The kids’ area was also closed without warning.
The resort posed health risks: my partner had serious allergic reactions due to food cooked in peanut oil (with no signage) and bedding washed with coconut/palm oil-based detergent. Staff could not offer allergen-safe alternatives. We spent time indoors recovering, unable to enjoy our trip.
Room service was over an hour late and cold. One meal never arrived. Dining reservations were hard to get for our family, and we had to skip meals more than once.
Lighting around our room was dangerously poor at night — a tripping hazard for our kids. This was not the relaxing or safe environment advertised.
Expedia is currently reviewing our refund request, but I would not recommend this resort to families, especially those with dietary needs or allergies. Be cautious — the experience did not match what was promoted online.
marcus anthony
marcus anthony,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 17 日
Good but the quality of food can be improved.
Maria
Maria,4 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 14 日
Things were still not open. Sushi restaurant was not open. Skybar was not open. Food was fine. Pool entertainment was awesome - well done by Ari and Alfredo. We didn’t get to use the facilities next door at their sister hotel. Good experience. Staff was very nice.
Geeta
Geeta,7 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 14 日
When tbe remodel is done will be even better.
Gregory Gene
Gregory Gene,4 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 13 日
Would not stay again
Positives:
-felt very safe
-property is beautiful
-was not crowded/no issue getting chairs at all pools
-bed was very comfortable
-view from room (5th floor King beachfront-you could hear the ocean waves from the bed)
-location
-affordable
-drinks were good
-nondairy powder creamer and almond and coconut milk available for coffee (hot only no iced coffee)
Negatives:
-food was awful (worst at any all-inclusive I have stayed at)/only had one good meal (Italian restaurant-that you couldn't just walk into you had to make a reservation ahead of time even if it was empty)/dessert was such a disappointment (during 4 night stay I only had one redeeming item-flan)/snack bar was decent (saved us on 2 different occasions)/after 4 night stay only had few items that were ok at buffet (chicken and pork tacos were the highlight)
-called for room service one night-was never delivered-when I called they said "omg sorry so busy we won’t get to you"
-shower drain clogged entire trip/shower never got hot
-toilet leaking
-no hand towels
-bath mat taken 2 days in and never replaced
-had difficulty communicating with most staff (most were friendly)
-resort was undergoing construction in several areas (which is why we upgraded to beachfront)
I would not stay here again and I cannot recommend.