Struttura in un contesto importante di Palermo, accoglienza e cortesia del personale di alto livello
Gaetano
Gaetano,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Kristoffer
Kristoffer,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
Fabulous hotel in perfect location!!
Great room with lovely bathroom.
Delicious breakfast
Super staff-special welcome.
Outstanding spa facilities!!
Highly recommended.
Lisa
Lisa,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月3日
Great central location
Nice hotel, friendly staff. The room was very small and the beds were very uncomfortable. I’d say old mattresses. Breakfast was absolutely fantastic with so many desserts and healthy options including freshly squeezed orange juice. Dinner was great and beautiful live piano kept us entertained in the evening. The location is 100% perfect. Great overall experience except for the beds in my room.
SHAWNA LEE
SHAWNA LEE,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月31日
Kaunis hotelli,hyvä palvelu,menisin uudestaan!
Aino Elisa
Aino Elisa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月15日
Alesssndro
Alesssndro,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Luca
Luca,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月9日
Staff was wonderful from the moment we arrived . Veronica terrific.. the hotel was great location . Hotel needs to updated . The mattress was something I haven’t felt in almost 30 years . Could feel the coils .
But with such a wonderful staff it made up for it .
Internet was very slow
Daniel
Daniel,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月3日
Great hotel in the middle of all the attractions. Plenty of good restaurants around
Irina
Irina,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月23日
Anna
Anna,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
Excellent property in the heart of Palermo. I stayed here only for 1 night but their room was nice - not very spacious, but good enough for a single occupant. I loved the central area inside the hotel that's partially open to the sky. Nice place to sit and relax. The internet connection is good. Breakfast was good and staff at breakfast were prompt and welcoming. Their reception staff was a bit underprepared and i felt thry should not have asked for my credit card especially if i had slready paid in advance. The girl at the front desk told me in a jocular vein, "This is just for security. What if you run away?". I didnt know whether to laugh it off or to be disappointed. Maybe i should have adjed her, "What if you guys didn't live up to my expectations?" Would you give me a refund! Some silly policies they have which unfortunately makes an otherwise good stay bittersweet.
Indrajeet
Indrajeet,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月22日
The night we checked there was no water. The desk manager assured us it would take no more than 15 minutes to resolve because it was due to someone turning the water off. More than 1.5 hours later, water finally flowed and it was absolutely disgusting It was still brown and full of particles the following morning. We were at the hotel fir an entire day before being able to shower.
Later we were informed that the problem was in the entire hotel so the time estimate for repair was a total misrepresentation.
The front desk staff were rude during the entire stay but the bell staff and restaurant staff were extremely pleasant
The location was good for reaching various sights
Laura
Laura,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月20日
Eric
Eric,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月12日
Shiva
Shiva,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月8日
My stay was great! Exactly what I was looking for, something close to the city centre, walkable and felt very safe.
Jennifer
Jennifer,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月7日
Arnaud
Arnaud,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月7日
Great experience
Our stay at this property was incredible! The staff was attentive from the front desk to the restaurant. Great location for walking to historical sites as well as the marina.
ralph
ralph,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月6日
Perfect hotel, lovely and clean. Rooms amazing, really large and quite. They had a pianist in the lobby to stop and have a drink which was nice. The area of the hotel is perfect walking distance to all attractions but also can get to all the main bus route in a 2 min walk. Streets surrounding hotel is great for nightlife, loads of bars and restaurants but you can't hear it in the hotel which was great.Also lots of secruity as the bank is opposite so there were always people from the army around the area. I felt safe being by myself late at night as it's always a busy area. Only suggestion would be skip the breakfast and go to the bakery round the corner, great coffee and pistachio croissants!
rebecca
rebecca,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月5日
Stephen
Stephen,16 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月4日
Great classy hotel very conveniently located. The main hall is a beautiful courtyard with a fountain. The service was outstanding. The room was spacious with a full bath. There were a couple of negatives. First, the hallways on our floor were a bit worn and required some updating. Second, there were only 3 English language channels in the TV programming. Otherwise, this was a very nice hotel which guarantees a pleasant stay.
DAVID
DAVID,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月3日
Posizione perfetta, il centro è raggiungibile in 5 minuti. Camera per due persone molto pulita, in ordine e molto silenziosa. La prossima volta che verrò a Palermo andrò sicuramente in questo hotel.
Anastasia
Anastasia,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月2日
Jeannette Svane
Jeannette Svane,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月1日
The property was good and location convenient. The WiFi did not work in the room so I had to work in the lobby area. While there I was having a drink and working when the waiter came shouting at me. I tried to explain that I had to check email and make calls and he told me go to go to my room because I could not be drinking a beverage that was not purchased onsite. I told him to charge me for a drink so I could continue working. I have never been spoken to in this manner by hotel staff. Uncalled for and completely unprofessional.
Jessica
Jessica,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月31日
The courtyard looks impressive but the hotel is really quite average.