From hotel pickup at the airport you are going to have an enjoyable, safe and relaxing journey even it is your 1st time to India. F&B Mr. Chethan, Mr. Raghav and Mr. Satya did excellent job providing different kinds of recommendations from lists of cuisines, hotel events and local festival. Chef Mr. Chirag and Ms. Jasmine providing tailor made dishes from street food to fine food and wine. Housekeeper Mr Saikiran was also very polite and kind. Last but not least Guru Prasad who drove me to the airport shared a local story of name of Bengaluru, "The boiling beans city" Thank you all for my memorable experience.
Forced to stay in a smoking room when the hotel knew I wanted non-smoking, downgraded room type and from high floor to lowest! Because they had high demand, I faced the downside!
Staff were apologetic, but that dies not take away from the service failure.
Davinder
Davinder,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月5日
Abhi
Abhi,6 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月3日
Abhi
Abhi,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月27日
Shamitha
Shamitha,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月12日
Thilak
Thilak,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月10日
Gary
Gary,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月2日
Give for dogs . Everything is wrong here from staff , cleanliness. Especially food can’t believe this is ITC .
Srikanth
Srikanth,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月21日
Great exoerience
Arpan
Arpan,3 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月20日
Lalit
Lalit,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月31日
Rutvij
Rutvij,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月21日
Komal Kumar
Komal Kumar,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月21日
Jose
Jose,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月20日
Overall good experience
Visited for business reasons.
Need little upgrade in telephone services and electric safe.
Amar
Amar,3 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年7月16日
Property needs some updates. The staff is not well trained. Many items on in room dining menu are not available. Service in restaurants is slow and sloppy. Restaurant options are limited
Sriram
Sriram,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月15日
Fenna
Fenna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月15日
Jose
Jose,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月14日
Jose
Jose,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月14日
J
J,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年6月22日
No proper guidance from security staff when i drived in, had to take a de tour. Car was taken to parking before i could take out the luggage.
I had half board as part of my stay, still waited around 10 minutes for restaurant staff to confirm, which they did going to checkin lobby before they let me go after dinner. Not sure what legacy software they use, as these details are not shared.
Toilet accessories need refurbishment.
While checkout time is 12 PM, i was locked out by 11 55 only.
Felt that dinner is good and breakfast not up to the mark.
Sandeep
Sandeep,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年6月13日
It's a nice hotel to stay in. I usually stay here whenever I'm in Bengaluru. Of late, service at Cubbon Pavilion is lacking a bit. You order food or hot drinks at breakfast and they tend to forget and you are having to chase several times. This is the only complaint I have.
SURESH
SURESH,2 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月2日
Lovely ITC Gardenia has outstanding staff who provide excellent service from the moment you arrive. Wonderful breakfast. In house restaurants are superb. Pool & workout area. On this visit housekeeping staff Kavya and Tetei were especially outstanding. I highly recommend ITC Gardenia for everyone.