There were a number of good points about the hotel but also a number of negative issues that affected our stay. The cleanliness and upkeep of the hotel couldn't be faulted, everywhere was spotlessly clean and grounds well maintained and painted. The hotel had a peaceful and tranquil air and accessibility to all areas was good. Sunbeds weren't unlocked until 10:00 so no early morning clatter from the pool area. There are a number of issues however that we feel need addressing. We requested a twin room on an upper floor but weren't told until very late that all the twin rooms were on the ground floor for some inexplicable reason. The ground floor rooms have very little privacy, as soon as you open the curtains you are aware that everyone around the pool is looking in! The rooms are also very stuffy at night, there is no air-conditioning and obviously you can't leave the sliding doors or windows open for ventilation. We didn't discover that fans could be hired from an outside company until our last day. It would appear that the hotel is well aware of the issue but don't want to acknowledge it. The other main issue is the quality of the breakfast, it was included in the room rate but was frankly very poor. The fruit juices were clearly the cheapest they could fine and the hot beverages only marginally better. The overall quality of the food seemed very poor. Fortunately we were not on half board!
Nicholas
Nicholas,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月3日
Good location and an easy walk to the centre. Staff are very friendly, service excellent. Nice and peaceful around the pool. Definitely recommend an adult only property.
Louise Marie
Louise Marie,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年8月28日
Sehr nette & gepflegte Hotelanlage. Sauberkeit top. Zustand der Einrichtung und er Zimmer ebenfalls. Zimmer/Wohnung gut ausgestattet. Kleine Küchenzeile enthält alles was man braucht: Wasserkocher, Toaster vorhanden, großer Kühlschrank, Mikrowelle, Herdplatten, Geschirr etc. Badezimmer sauber. Reinigung kommt in der Seranty-Area 4x/Woche.
Essens-Auswahl in Ordnung. Auf Anfrage glutunfreies Brot u.a. Sonderwünsche.
Melanie
Melanie,14 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月23日
Muy buena
PEDRO
PEDRO,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年6月2日
Pascale
Pascale,7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年5月30日
Fiona
Fiona,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月18日
Little gem
Great place to stay
Becky
Becky,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年4月17日
L ile est tres belle et pittoresque
L hotel est bien placé et tres bien entretenu
luc
luc,8 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年2月10日
Hôtel très calme
Personnel de la restauration agréable
alain
alain,7 晚好友同遊
Ebookers 真實旅客評語
10/10 好極了
2024年1月21日
Jessica
Jessica,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2023年8月14日
Stanze molto carine attorno alla piscina e colazione ben assortita! Peccato solo la mancanza dell’aria condizionata nella camera anche se durante il ns. soggiorno, fortunatamente, non c’è ne sarebbe stato quasi mai bisogno
Alessio
Alessio,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年7月13日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年7月6日
Nettes Hotel
Obwohl unser Zimmer nicht den Bildern entsprach (trotzdem war alles da, was wir brauchten) und etwas in die Jahre gekommen war, konnten wir den Aufenthalt gut genießen. Das Personal und der Service sind hervorragend. Wichtig zu wissen: Es gibt zwei Bereiche im Hotel. Als "normaler" Gast hat man nicht überall Zugang, da müsste man draufzahlen um z.B. zum zweiten Pool zu gelangen. Das war uns im Vorhinein nicht klar.
Kerstin
Kerstin,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年7月1日
Way too hot with no AC
It was hot and stuffy, no A/C and no fans in the room. I had no sleep and had to have cold showers in the middle of the night to try and keep cool. Glad i was only there one night, or i would have checked out the next day anyway.
carole
carole,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年6月10日
Great stay
Amazing relaxing stay, highly recommend!
Breakfast was great a lot of variety, serenity area was also so worth it and peaceful! Entertainment at night was good, only downside was no late check out available
Collette
Collette,7 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2023年5月16日
Air conditioning missing. Very hot nights.
Jakub
Jakub,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年5月3日
Maria dolores
Maria dolores,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年5月1日
rafael v
rafael v,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年2月27日
The apartment are a little dated in the original block, they do need to be refurbished. That said it was clean and comfortable. The bedroom was too small, only one bedside cabinet and had to climb over beds to open wardrobe.
The breakfast was great value and good quality.
Overall a pleasant hotel that if refurbished would be great.
Robert
Robert,7 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2023年2月12日
Trond
Trond,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年1月24日
El trato del personal , sobre todo el metre Miguel Ángel muy amable en todo momento. Las habitaciones muy cómodas y la ubicación perfecta.
Jessica
Jessica,4 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2023年1月12日
Was very pleasant and peaceful in serenity part plenty of sun beds downside we had no sun on our balcony at any point of the day.
Michaela
Michaela,8 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2023年1月3日
Estancia inmejorable. El apartamento es amplio, limpio y tiene todas las comodidades. El servicio es muy amable, siempre tienen una sonrisa y te atienden encantados. El buffet del desayuno muy completo: fruta, cereales, yogures, tostadas, huevos, salchichas.... Y las cenas muy variadas con dos carnes y pescados ademas de alguna sopa/crema y las ensaladas, guarniciones, etc. Cocinan bastante bien. Las instalaciones son estupendas. Los jardines de cactus muy bien cuidados y todo muy limpio. La pena que las piscinas no cubran un poco más, pero se agradecen los chorros de spa.